Libraries are important to universities, and they have two primary features: readers as well as collections are highly professional. In this study, based on the experimental study with five millions of users' borrowing records, our discussion covers: (1) the necessity of recommender system for university libraries; (2) collaborative filtering (CF)…

Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…

Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…

Volunteers are essential to a successful library program--and at a time when deep budget cuts are the norm, there are many libraries that depend on the help of dedicated volunteers, who do everything from shelving books to covering the phones. Whether these are friends, trustees, or community members, managing them effectively is the key to…

In this fully updated revision, expert instructor and librarian Peggy Johnson addresses the art in controlling and updating your library's collection. Each chapter offers complete coverage of one aspect of collection development, including suggestions for further reading and a narrative case study exploring the issue. Johnson also integrates…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

Describes the design, implementation, and practice of a personnel evaluation method (performance appraisal) at the Cambridgeshire Libraries. Findings reported include staff attitudes and perceptions of the method, and the overall effectiveness of the evaluation scheme. Various theoretical models of appraisal and practical applications in…

Direction and guidance are provided for establishing and maintaining bibliographic instruction (BI) programs. This document provides an overview of BI and BI programs and points readers to other sources of information. Five key topics were identified and the following papers are presented: (1) "An Introduction to Learning Theory" (Lori Arp); (2)…

Discussion of formal assessment of library facilities highlights the postoccupancy evaluation as a tool in developing accountability in the design, planning, and construction of library buildings. Assessment of existing facilities is discussed; evaluation methods are described, including behavioral mapping; and a planning outline for evaluation is…

Analyzes problems which inhibit group learning and considers factors which, in the perceptions of students and teachers, contribute to effective group learning, within the context of an academic library simulation for teaching library management to students. Practical strategies to develop educators' and trainers' skills in managing group learning…

This article describes a qualitative upward evaluation of the leadership performance of library managers. Follow-up studies were conducted, focusing on the advantages and disadvantages of the qualitative approach to upward appraisal. The authors discuss pros and cons to guide others who might use this methodology for upward appraisals in the…

Describes a computer-based training program for library staff developed at the University of Tennessee, Knoxville, that used HyperCard stacks on Macintosh computers. Highlights include staff involvement; evaluation of modules; trainee participation and feedback; staff recognition; administrative support; implementation plan; supervisory…

This article tells the story of Grayhead Public Library and the results of a new evaluation process developed by the state library that asked staff to critique their bosses' management capabilities and the library's services anonymously. Galloway, the director, was shocked when she received the results. She read the responses in disbelief,…

Concerned with the nontechnical aspects of flow-charting library procedures, this article pays special attention to the communication process that takes place during such an analysis and suggests how flowcharts can describe, as accurately as possible, what takes place in a given library task. (Author/RAA)

One year's experience in the use of management by objectives in the Technological Institute Library of Northwestern University is reported. (Author)