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Peer reviewedDow, Ronald F. – Journal of Academic Librarianship, 1998
Views academic libraries through the lens of the assessment and accountability movements. Illustrates how a research library at the University of Rochester (Rochester, New York) has created an assessment environment in an effort to focus on educational impact. Discusses principles of good practice, and formal and informal evaluation. (AEF)
Descriptors: Academic Libraries, Accountability, Educational Practices, Evaluation Criteria
Ashar, Hanna; Geiger, Sharon – Library Administration and Management, 1998
The Malcolm Baldrige National Quality Award (MBNQA) for quality programs has seven categories against which organizations are evaluated (leadership, information and analysis, strategic/operational quality planning, human resources, process management, quality/performance results, customer/student satisfaction). A preliminary quality-assessment…
Descriptors: Academic Libraries, Evaluation Criteria, Evaluation Methods, Leadership
