One year's experience in the use of management by objectives in the Technological Institute Library of Northwestern University is reported. (Author)

This third in five-lesson tutorial on library evaluation focuses on three measures of reference effectiveness in terms of users' experience: total number of reference questions received, proportion of answers provided to inquiries received, and accuracy with which questions are answered. Four required and suggested readings and four references are…

The first of five lessons in a tutorial on library evaluation from "American Libraries" and the University of Wisconsin/Madison School of Library and Information Studies includes instructions on how to earn a Certificate of Completion. A generalized evaluation model is presented and related to the planning process in libraries. (EJS)

As our society moves increasingly from an era of affluence to one of scarcity, the evaluation and assessment of publicly supported services will become even more crucial and necessary to ensure that public resources are being expended in the most effective manner. Evaluation of library service effectiveness is defined in this paper in terms of…

A survey of users of the teachers' library at the San Diego County Department of Education was conducted to assess the level of effectiveness of the library's collection and services in four general areas: (1) professional literature and curriculum collection, (2) publications from the professional resource and development service, (3) textbook…

This guide is designed to assist library media specialists in achieving the outstanding, comprehensive library media program outlined in "Information Power: Building Partnerships for Learning," published by the American Library Association and the Association for Educational Communications and Technology. The guide contains the following…

Collecting statistical data about database usage by library patrons aids in the management of CD-ROM and database offerings, collection development, and evaluation of training programs. Two approaches to data collection are presented which should be used together: an automated or nonintrusive method which monitors search sessions while the…

Discusses the diversity of academic library users and the need for community awareness planning, and describes a program developed at Bowling Green State University libraries that evolved around a celebration of National Library Week. Topics discussed include free computer searches, displays and exhibits, publicity, read-a-thons, fundraising, and…

The project that yielded this report developed a framework for the University of Alberta's library to guide the activities of the self-study portion of the university's Presidential Advisory Committee on Campus Review (PACCR). The framework demonstrates how the review process can be adapted to meet the particular needs of the library while…

In order to study library public relations practices in Idaho, a survey was mailed to all Idaho public library directors and branch librarians in 1992. The state received 88 responses to the 141 surveys mailed. Seventy-five percent of respondents reported a lack of public relations budget, and in 76 percent of the libraries, one staff member was…

Management guidelines for library planning and a strategic planning program profile based on the literature were used in the planning process for implementing access to databases on CD-ROM at the Daniel Library of the Citadel, Military College of South Carolina. According to this model, the planning process would consist of five stages: (1)…

The New Hampshire Long-Range Program (1992-1996) was prepared in accordance with the requirements of the Library Services and Construction Act (LSCA). It identifies the state's library needs and the actions to be taken toward meeting those needs. The program was developed to ensure that all persons in New Hampshire will have equal access to…

Part of the Striving for Excellence program of the Utah State Library requires participating public libraries to conduct community needs assessments. This is a way for library directors and trustees to find out if the mission they have chosen and the policies they have written are still appropriate as they identify the strengths and weaknesses of…

In September 1991 an invitational roundtable met to discuss issues in mass deacidification of books. The meeting was prompted by the significant increase in mass deacidification activities in recent years and libraries' interest in applying these processes. Contributions included: (1) "Opening Statement" (Duane Webster); (2) "The…

This 1991 edition of the handbook for Winnipeg School Division Number 1 school library media programs presents detailed program guidelines, objectives, philosophies, and goals in five major sections: (1) Library Policy and Practices (statement of the division's educational philosophy and goals, philosophy and goals of the division's library…