Descriptor
| Evaluation Methods | 2 |
| Library Planning | 2 |
| Quality Control | 2 |
| Total Quality Management | 2 |
| Academic Libraries | 1 |
| Accountability | 1 |
| Educational Practices | 1 |
| Evaluation Criteria | 1 |
| Library Administration | 1 |
| Library Development | 1 |
| Library Directors | 1 |
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Author
| Dow, Ronald F. | 1 |
| Riggs, Donald E. | 1 |
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| Journal Articles | 2 |
| Opinion Papers | 1 |
| Reports - Descriptive | 1 |
| Reports - Evaluative | 1 |
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Riggs, Donald E. – Library Administration & Management, 1993
Discusses the use of total quality management (TQM) principles in libraries. Topics addressed include commitment from the library director; strategic planning; training needs for library staff; the identification and selection of targeted areas that would benefit from TQM; quality improvement teams; analysis; proposed solutions; and evaluation…
Descriptors: Evaluation Methods, Library Administration, Library Directors, Library Personnel
Peer reviewedDow, Ronald F. – Journal of Academic Librarianship, 1998
Views academic libraries through the lens of the assessment and accountability movements. Illustrates how a research library at the University of Rochester (Rochester, New York) has created an assessment environment in an effort to focus on educational impact. Discusses principles of good practice, and formal and informal evaluation. (AEF)
Descriptors: Academic Libraries, Accountability, Educational Practices, Evaluation Criteria
