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Peer reviewedMorse, Philip M. – Library Quarterly, 1972
Mathematical models of library operations are presented which describe the amount of use made of resources by a user in a visit, the distribution of book circulation in a collection, the dependence of circulation on time, and the effect of multiple copies on user satisfaction. (9 references) (Author/NH)
Descriptors: Evaluation Methods, Library Circulation, Library Collections, Library Services
Peer reviewedKaser, David – Library Trends, 1974
Reviews a variety of techniques for evaluating management in libraries. (JB)
Descriptors: Decision Making, Evaluation Methods, Libraries, Library Administration
Peer reviewedJurow, Susan – Journal of Library Administration, 1993
Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…
Descriptors: Administrative Principles, Benchmarking, Data Collection, Evaluation Methods
Download full textENGEN, RICHARD B. – 1965
CONDUCTED BY THE OREGON STATE LIBRARY WITH DR. PRESTON P. LE BRETON FROM THE UNIVERSITY OF WASHINGTON SERVING AS THE CONSULTANT, THIS WEEK LONG INSTITUTE WAS HELD TO PREPARE LIBRARY ADMINISTRATORS FOR STATE-WIDE PLANNING FOR LIBRARY DEVELOPMENT IN OREGON. SPECIFIC GOALS OF INSTITUTE PARTICIPANTS WERE TO EXAMINE ACCEPTED MANAGEMENT AND…
Descriptors: Administration, Administrator Attitudes, Decision Making Skills, Evaluation Methods
