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White, Marilyn Domas – Library & Information Science Research, 2001
Presents a framework for analyzing and evaluating digital reference services based on systems analysis. Focuses on existence of a public archive, content, selectivity, safeguards for privacy, access, browsability and searchability, and relationship to frequently asked questions and other site content. (Author/LRW)
Descriptors: Content Analysis, Electronic Libraries, Evaluation Methods, Library Services
Stephens, Irving E. – Spec Libr, 1970
The models project the effect of personnel changes and increasing work loads into the future: they also provide a performance standard against which proposed systems can be compared. (Author/NH)
Descriptors: Administrator Guides, Computer Programs, Evaluation Methods, Library Services
Salverson, Carol A. – Coll Res Libr, 1969
Descriptors: Criteria, Data, Evaluation Methods, Library Services
Leimkuhler, Ferdinand F. – 1978
Two trends in the use of quantitative methods of evaluating libraries that have evolved from general systems analysis are discussed in this literature review. The cost effectiveness approach is aimed at discovering new, improved procedures and devices for providing library services; such alternatives make it possible to evaluate how efficiently a…
Descriptors: Cost Effectiveness, Diagrams, Evaluation Methods, Libraries
White, Robert L. – 1977
As our society moves increasingly from an era of affluence to one of scarcity, the evaluation and assessment of publicly supported services will become even more crucial and necessary to ensure that public resources are being expended in the most effective manner. Evaluation of library service effectiveness is defined in this paper in terms of…
Descriptors: Accountability, Decision Making, Evaluation Methods, Libraries
Michael, Mary Ellen; Young, Arthur P. – 1974
This manual was conceived as a reference guide for Illinois' 18 library systems to use in their long-range planning and evaluation program. Section 1 of the manual explains the planning model: Context Input Process Product (CIPP). CIPP was selected as a coherent adaptation and modification of many previous planning and design methods: systems…
Descriptors: Accountability, Decision Making, Evaluation Methods, Guides
ENGEN, RICHARD B. – 1965
CONDUCTED BY THE OREGON STATE LIBRARY WITH DR. PRESTON P. LE BRETON FROM THE UNIVERSITY OF WASHINGTON SERVING AS THE CONSULTANT, THIS WEEK LONG INSTITUTE WAS HELD TO PREPARE LIBRARY ADMINISTRATORS FOR STATE-WIDE PLANNING FOR LIBRARY DEVELOPMENT IN OREGON. SPECIFIC GOALS OF INSTITUTE PARTICIPANTS WERE TO EXAMINE ACCEPTED MANAGEMENT AND…
Descriptors: Administration, Administrator Attitudes, Decision Making Skills, Evaluation Methods
CONSAD Research Corp., Pittsburgh, PA. – 1968
Described is a six-month work program, financed with Library Service and Construction Act funds, which applies systems analysis to public library organization, services, and facilities. The three public library systems of Baltimore City (Enoch Pratt Free Library), Baltimore County, and Anne Arundel County, Maryland are to be studied. Investigated…
Descriptors: Administration, Costs, Decision Making, Evaluation Methods
Ryan, Joe; McClure, Charles R. – Online Submission, 2003
Ryan Information Management conducted a return on investment (ROI) study of the economic value of the Hawaii State Public Library System (HSPLS) and identified potential additional sources of operating revenue. HSPLS economic value was examined from four viewpoints, HSPLS: direct economic impact, market value, peer comparison and value to library…
Descriptors: Economic Impact, Program Effectiveness, Public Libraries, Library Services