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Jesús Miguel Rodríguez-Mantilla; Angélica Martínez-Zarzuelo; Víctor León-Carrascosa – International Journal of Educational Management, 2025
Purpose: In the current education context, quality management has increasingly become a key element and more educational organizations are deciding to implement a Quality Management System. Because there are so few studies on the impact that implementation has on educational institutions, the main objective of this paper is to profile educational…
Descriptors: Foreign Countries, Schools, Program Implementation, Educational Quality

Fitt, David X.; Heverley, Maryann – Assessment & Evaluation in Higher Education, 1994
A college-level classroom assessment model that provides an alternative for assessing student competencies and can be adapted readily to different academic settings is presented. The procedures described help faculty assess the impact of their teaching on student mastery of course competencies while applying continuous quality improvement…
Descriptors: Competency Based Education, Educational Quality, Evaluation Methods, Higher Education

Conry, Terry; Kemper, Jim – CUPA Journal, 1993
This article argues that a sound performance evaluation system benefits the employee, supervisor, and organization by providing a written record of efforts, by motivating employees, and by maximizing employee growth potential. It proposes that such performance evaluations are compatible with the Total Quality Management approach. Principles of…
Descriptors: Employer Employee Relationship, Evaluation Methods, Management Systems, Motivation