After twenty years of expanding school-choice options, state leaders, educators, and families have a new tool: course choice, a strategy for students to learn from unconventional providers that might range from top-tier universities or innovative community colleges to local employers, labs, or hospitals. In "Expanding the Education Universe:…

Evaluation management requires a system for measuring, improving, and accounting for quality. The Institute for Program Evaluation in the United States General Accounting Office is developing such a system. (Author)

This article examines strategies to foster and evaluate research and scholarship in Hong Kong's higher education sector. It addresses the definition of performance indicators, the role of governmental policy initiatives, performance indicators in the academic research context, possible research indicators, application of indicators, and other…

This book addresses the issues of educational quality from a British perspective considering how educational quality can be evaluated within the higher education system. It is intended for managers of colleges and universities where quality control is exercised and provides scientific techniques which will allow them to maintain and improve their…

This book provokes a re-examination of how expert knowledge, not practitioner know-how, has come to dominate how Americans judge and improve schools. It depicts the English tradition of school inspection to provoke the invention of better ways for judging and knowing schools in America. Data were gathered by observation of 39 local and national…

Explains the need for meaningful performance measures in libraries and the Total Quality Management (TQM) approach to data collection. Five tools representing different stages of a TQM inquiry are covered (i.e., the Shewhart Cycle, flowcharts, cause-and-effect diagrams, Pareto charts, and control charts), and benchmarking is addressed. (Contains…

Assessment of student learning and development has become a national issue. The status of local campus initiatives was considered in a national survey designed to determine (1) the extent to which assessment programs have been developed or are being developed, (2) the objectives and source of initiation, and (3) assessment techniques. Emphasis was…

A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…

This book explores the issues involved in developing standards in higher education, examining the practical issues involved in benchmarking and offering a critical analysis of the problems associated with this developmental tool. The book focuses primarily on experience in the United Kingdom (UK), but looks also at international activity in this…