One of the US Department of Education's key priorities is turning around the nation's persistently low-achieving schools, yet exactly how to identify low-performing schools is a task left to state policy makers, and a myriad of definitions have been utilized. In addition, exactly how to recognize when a school begins to turn around is not well…

As mobile devices become more prominent in the lives of students, the use of mobile devices has the potential to transform learning. Mobile learning, or mLearning, is defined as learning that is personalized, situated, and connected through the use of a mobile device. As mLearning activities are developed, there is a need for a framework within…

Presents an evaluation/development method for achieving customer-driven improvement in organizations. Describes the steps to external and internal "mirror analysis," a process for determining if the organization functions as a mirror of customers' needs and expectations. Twelve figures illustrate factors in the process. (AEF)

Higher education institutions worldwide invest significant resources in their quality assurance systems. Little empirical evidence exists that demonstrates the effectiveness (or otherwise) of these systems. Methodological approaches for determining effectiveness are also underdeveloped. Self-study-with-peer-review is a widely used model for…

The IDEIA 2004 presents opportunities for change in our methods for improving the process of Specific Learning Disabilities (SLD) identification. While common approaches to improvement often focus on the assessment tools alone, consideration of stakeholder values and resource constraints are equally important to develop effective solutions that…

Examines the role of training for improving the performance of people in ways that both they and their organizations value, focusing on what the true worth of training is and can be. Proposes a model for calculating return-on-investment (ROI) in training. Presents a case study of its application within an operational context at a bank. (Contains…

Recent work with automotive e-commerce clients led to the development of a performance analysis methodology called the Seven Performance Drivers, including: standards, incentives, capacity, knowledge and skill, measurement, feedback, and analysis. This methodology has been highly effective in introducing and implementing performance improvement.…

There are a number of problems posed by employee evaluation, and professional development often suffers from similar issues. Suppose employee evaluation and professional development were intertwined in a collaborative and evolving relationship, and both components were brought to bear on linking individual and company goals. The answer is the…

This paper discusses how assessment practices in higher education can improve or hinder learning. An example is given to illustrate some common educational practices that may be contributing to underpreparation and underperformance of students. Elements of effective learning environments that may better address underlying metacognitive issues are…

This document presents a model for a program to guide teachers in effective self-evaluation. In this structured program, the teacher is expected to write course, unit, and daily lesson plans incorporating behaviorally stated objectives, which communicate his or her instructional intent. With the help of a trained observer-evaluator, the teacher is…

This article describes how to design program assessment for mathematics departments, in two-year and four-year colleges across the Midwest, based on a set of components that was generated from a Delphi survey. An example is provided to illustrate how this was done at a small four-year college. There is an alignment between these components and a…

This summary outline presents performance evaluation procedures of the 1986-87 administrator accountability plan adopted by the Council Bluffs Community Schools, Iowa. Procedures ensure that a cooperative evaluation plan is established, there is continuity between evaluation cycles, guidance and assistance are provided, and due process is…

Effective principals are those who boost academic achievement for all students, increase the effectiveness of their teaching staffs, and consistently take leadership actions shown to improve outcomes for students. Therefore principal evaluation systems should place 70% of their weight on the ability of principals to increase student achievement…

Discusses the educational program auditing concept for promoting educational accountability and describes therole of the educational program auditor as the central figure in the application of this new technique. (JF)

Steps in a small business analysis are discussed: understand how company activities interact internally and with markets and suppliers; know the relative importance of controllable management variables; understand the social atmosphere within the company; analyze the operations of the company; define main problem areas; identify possible actions…