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Preskill, Hallie; Zuckerman, Barbra; Matthews, Bonya – American Journal of Evaluation, 2003
In recent years there has been increasing interest in the notion of process use, that is, in understanding the ways in which individuals learn about the evaluand, evaluation practice, and each other, from their involvement in an evaluation study. As a form of social constructivism, process use is most closely related to participatory and…
Descriptors: Constructivism (Learning), Discovery Processes, Research Reports, Performance Factors
Stewart, Robert Grisham – 1996
The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…
Descriptors: Benchmarking, College Outcomes Assessment, Decision Making, Educational Quality