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Assessing Space Utilisation Relative to Key Performance Indicators--How Well, Not How Much, Space Is Used
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Fleming, Simon; Apps, Nathan; Harbon, Paul; Baldock, Clive – Journal of Higher Education Policy and Management, 2012
Efficient use of resources, including space, is critical in academic departments. Traditional space auditing simply assesses occupancy levels. We present a novel approach which assesses not just the extent to which space is used, but also how well it is used. We link space use quantitatively to key performance indicators in a research-intensive…
Descriptors: Evidence, Audits (Verification), Criteria, Space Utilization
How Did States in the Central Region Evaluate Supplemental Educational Services in 2007?
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Barley, Zoe; Wegner, Sandra K. – Mid-continent Research for Education and Learning (McREL), 2009
In state needs assessment meetings held in late June 2008, the leadership of two Central Region state departments of education, South Dakota and Missouri, asked Regional Educational Laboratory (REL) Central to determine how the states in the region evaluate their supplemental educational service (SES) providers. Specifically, these SEA staff…
Descriptors: Data Collection, Evaluation Criteria, Evaluation Methods, State Policy
Why Doers Do.
Wile, David – Performance and Instruction, 1996
Identifies human performance (HP) models of five prominent human performance technology authors; contrasts the models with each other; combines elements into a new model; and discusses how the model can be used to help assess performance problems and explain HP to clients at three different levels. (LRW)
Descriptors: Comparative Analysis, Evaluation Methods, Models, Performance Factors
User Satisfaction as a Measure of System Performance
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Griffiths, Jillian R.; Johnson, Frances; Hartley, Richard J. – Journal of Librarianship and Information Science, 2007
It is evident from previous research that user satisfaction is a multidimensional, subjective variable which can be affected by many factors other than performance of the system or searcher. This article draws on information retrieval and information systems literature in an attempt to understand what user satisfaction is, how it is measured, what…
Descriptors: User Satisfaction (Information), Information Systems, Information Retrieval, Investigations
The Shoemaker's Gap.
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Deterline, William – Performance Improvement, 1997
Discussion of human performance technology focuses on training and performance improvement. Highlights include performance maintenance; environmental influences that can affect performance; and the evolving role of human performance technology, including feedback, evaluation, and design efforts. (LRW)
Descriptors: Educational Environment, Evaluation Methods, Feedback, Improvement
Following Up Performance: Lessons from the Field.
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Newman, Constance – Performance Improvement, 2002
Presents practices from post-training performance evaluation for continuous quality improvement in developing countries. Highlights include performance specification and analysis of performance factors; guidelines for planning follow-up performance evaluations; human performance models and cross-cultural portability; and an example from Togo, West…
Descriptors: Cultural Differences, Developing Nations, Evaluation Methods, Followup Studies
An Integrated Model of Performance Domains: Bounding the Theory and Practice.
Holton, Elwood F. III – Performance Improvement Quarterly, 1999
Reviews and evaluates representative models of performance from multiple disciplines. Presents an integrated taxonomy of performance domains and clarifies performance outcomes and performance metrics. Proposes a research agenda related to performance domains. (AEF)
Descriptors: Evaluation Methods, Measurement Techniques, Models, Performance Factors
Seven Performance Drivers.
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Ross, Linda – Performance Improvement, 2003
Recent work with automotive e-commerce clients led to the development of a performance analysis methodology called the Seven Performance Drivers, including: standards, incentives, capacity, knowledge and skill, measurement, feedback, and analysis. This methodology has been highly effective in introducing and implementing performance improvement.…
Descriptors: Alternative Assessment, Evaluation Criteria, Evaluation Methods, Improvement Programs
Making Better Performance Easier with Multisource Assessment.
Edwards, Mark R.; Ewen, Ann J. – Performance and Instruction, 1995
Multisource assessment is a tool for obtaining quality performance feedback by collecting performance information from multiple work associates. Topics include performance facilitation; performance feedback; assessing training effectiveness; continuous learning; and development or performance management. (AEF)
Descriptors: Employee Attitudes, Evaluation Methods, Job Performance, Lifelong Learning
The Use of Level Three Evaluation Data To Assess the Impact of Technology Training on Work Performance.
Okurowski, Mary Ellen; Clark, Ruth – Performance Improvement Quarterly, 2001
Discussion of information technology training focuses on an evaluative study at the Department of Defense that investigated whether new information technology training could improve job performance. Highlights include determining training effectiveness; job transfer evaluation; return on investment; use of software features; and the impact of…
Descriptors: Computer Software, Evaluation Methods, Industrial Training, Information Technology