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Murmura, Federica; Casolani, Nicola; Bravi, Laura – Quality in Higher Education, 2016
This paper develops a theoretical framework that could facilitate the application of the Autovalutazione, Valutazione periodica, Accreditamento (AVA) method in Italian universities, trying to simplify the use of this approach, and to cover the existing gap between Italy and others European academic institutions. The new competitive environment in…
Descriptors: Foreign Countries, Higher Education, Program Implementation, Self Evaluation (Groups)

Pfadt, Al; Wheeler, Donald J. – Journal of Applied Behavior Analysis, 1995
Statistical process control (SPC), which employs simple statistical tools and problem-solving techniques such as histograms, control charts, flow charts, and Pareto charts to implement continual product improvement procedures, can be incorporated into human service organizations. Examples illustrate use of SPC procedures to analyze behavioral data…
Descriptors: Adults, Behavior Change, Data Analysis, Decision Making