Colleges and universities depend upon external approvals from accreditors, government agencies, and national organizations. These approvals require periodic review of institution-prepared reports and self-studies documenting the continued validity of offered degrees and programs, student support and success, institutional effectiveness, and…

University retention and completion rates underestimate true levels of student participation because of their reliance on measurements taken at commencement (or census date) and end of a program. As a result, these statistical snapshots miss what happens in between, failing to capture the true reach of the teaching and learning process, as well as…

This paper compares and contrasts the program theory of the reenacted Supervision Act to the Supervision Act of 2003. We describe how the expectations about how schools should be inspected, the effect such inspections are expected to have, and how these effects should be realized have changed over the past years as a result of changing paradigms…

Teacher training programs are increasingly being held under the microscope. Perhaps the most notable of recent calls to reform was the 2009 declaration by U.S. Education Secretary Arne Duncan that "by almost any standard, many if not most of the nation's 1,450 schools, colleges, and departments of education are doing a mediocre job of…

Higher education institutions worldwide invest significant resources in their quality assurance systems. Little empirical evidence exists that demonstrates the effectiveness (or otherwise) of these systems. Methodological approaches for determining effectiveness are also underdeveloped. Self-study-with-peer-review is a widely used model for…

This study examined the effects of using Appreciative Inquiry in accreditation and related institutional effectiveness activities within higher education. Using an explanatory participant-selection mixed methods approach, qualitative data from a series of interviews were used to explain the experiences of individuals identified from quantitative…

This article seeks to establish what impact external quality assessment had on universities in Estonia between 1997 and 2009. It is based on a study of the analysis of experts' reports of curricula accreditation and interviews with university and programme managers, undertaken between 2007 and 2009. The study included an analysis of 12 curricula…

After more than two decades of external quality assurance, there is an increasing interest in questions concerning the impact and effects of this activity. Following an external evaluation of NOKUT--the Norwegian quality assurance agency, this article studies the impact of external quality assurance in detail by analysing quantitative and…

External diagnosis is recommended when schools lack the capacity to assess their needs. This qualitative study of one Ontario district compared 33 elementary schools that conducted external diagnosis with 47 schools that used internal diagnosis. External diagnosis created pressure for change, helped schools develop a plan that included previously…

This qualitative study identified the best practices utilized by community colleges to achieve systemic and cultural agreement in support of the integration of institutional effectiveness measures (key performance indicators) to inform decision making. In addition, the study identifies the relevant motives, organizational structure, and processes…

Integrating institutional research, outcomes assessment, program review, strategic planning, and accreditation can be a powerful means of creating a culture of evidence-based decision making and continuous improvement. This study examined how this "integrated" model is organized in practice, how such offices began, why this approach was chosen,…

Self-evaluation is supposed to be a valid, reliable and easy-to-use instrument to commit professionals to external quality assurance. The writing of a self-evaluation report is the first step in most higher education accreditation systems all over the world. Research on accreditation in the Netherlands and Flanders shows that professionals…

Assessment of educational effectiveness provides vitally important feedback to Institutions of Higher Education. It also provides important information to external stakeholders, such as prospective students, parents, governmental and local regulatory entities, professional and regional accrediting organizations, and representatives of the…

Assessing the quality of undergraduate student learning continues to be a priority in U.S. postsecondary education. Although variations in outcome assessment practices have long been suspected, they have not been systematically documented. To follow up the 2009 National Institute for Learning Outcomes Assessment (NILOA) report on institutional…

Owing to national emphasis on accountability, teacher education programs are under close scrutiny by federal and state-level entities to justify their purpose and usefulness in preparing future teachers. Accrediting agencies have set high standards, which ask for systematic assessment of teacher education programs and their candidates. The purpose…