The State Capacity Assessment (SCA) was developed to assess the impact and presence of efforts to build strong foundations needed to adopt, sustain, and scale effective practices so that they lead to positive outcomes. In use, the SCA assesses the extent to which an agency invests in and aligns system components to support use of best practices,…

Is there democratic accountability to the public at the local level, and if so, how does it work? We know that a major part of democratic ability depends on citizens being able to properly evaluate government based on government performance, particularly at the local level. However, we know much less about all of the potential pathways to get from…

The purpose of the "Drivers Best Practices Assessment" ("DBPA") is to assist organizations in assessing their current supports and resources for quality use of selected programs or practices. Specifically, organizations can use it to: (1) Identify strengths and opportunities for improvement in their current supports and…

The Organizational Effectiveness Model was originally developed by Lance Kennedy-Phillips and Ellen Meents-DeCaigny at DePaul University and has been adapted to address the needs of The Ohio State University. The model's purpose is to help organizations measure progress toward mission fulfillment and goal achievement. It cascades, with each step…

This chapter describes the author's experience and insights as the chief of evaluation for public diplomacy at the U.S. Department of State, and as a consultant assisting federal agencies in a multitude of evaluation activities relating what helps and hinders internal evaluation functions. The article discusses the challenges faced by the internal…

This chapter features a recent conversation with Dr. Arnold J. Love, a long-time proponent of internal evaluation and one of the most cited internal evaluation authors. In 1983, Love edited the first issue of "New Directions for Program Evaluation" on the topic of internal evaluation. He is the author of the book "Internal…

The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

IT has permeated to the very roots of organizations and has an ever increasingly important role in the achievement of overall corporate objectives and business strategies. This paper presents an approach for evaluating the impact of existing Enterprise Architecture (EA) implementations. The papers answers questions such as: What are the challenges…

The author analyzes the growth and nature of internal evaluation from the 1960s to the present and suggests that internal evaluation has been on the increase because of its perceived importance. Although the 1960s were characterized by a rich intellectual development of evaluation theory and practice, the fiscal conservatism of the 1980s ushered…

Integrating infant mental health services into early education programs leads to better child outcomes and stronger parent-child relationships--the big question is how to do it appropriately and effectively. Clear answers are in this accessible textbook, created to prepare early childhood professionals and programs to weave best practices in…

The purpose of this study was to develop and test a model which addresses special education program evaluation needs. As such, the focus was on development. Often development and research are seen as one (e.g., Department of R&D; Director of R&D). They are, however distinctively different in process and product. The model developed provides…

Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes--with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business…

Environmental interpretation is a key tool for integrated management of tourism, with potential for greater use in managing visitor numbers, behavior and impacts, and enhancing experience. Evaluation is necessary to determine whether interpretation is achieving its goals. It is vital for park managers to know if their management is effective in…

This report is a product of an ENQA (European Association for Quality Assurance in Higher Education) seminar on the first external evaluations of quality assurance agencies, held in Paris in July 2008. The seminar took stock of the achieved reviews of agencies to learn lessons from these first outcomes and, hence, provided a platform for…

Evaluation capacity building, or ECB, is an area of great interest within the field of evaluation as well as in Extension evaluation. Internal Extension evaluators have long offered training and technical assistance to help Extension educators conduct evaluation. Today ECB in Extension encompasses myriad activities and processes to advance…