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Direct linkJesús Miguel Rodríguez-Mantilla; Angélica Martínez-Zarzuelo; Víctor León-Carrascosa – International Journal of Educational Management, 2025
Purpose: In the current education context, quality management has increasingly become a key element and more educational organizations are deciding to implement a Quality Management System. Because there are so few studies on the impact that implementation has on educational institutions, the main objective of this paper is to profile educational…
Descriptors: Foreign Countries, Schools, Program Implementation, Educational Quality
Fernández-Cruz, Francisco José; Rodríguez-Mantilla, Jesús Miguel; Fernández-Díaz, Ma José – Quality Assurance in Education: An International Perspective, 2019
Purpose: A growing number of schools are now implementing quality management systems (QMS). As a result, studies are being conducted to assess the educational benefits of these systems and their capacity to identify areas for improvement in school processes and performance. The purpose the present study is to assess the impact of ISO:9001…
Descriptors: Standards, Total Quality Management, Program Implementation, Educational Benefits
Murmura, Federica; Casolani, Nicola; Bravi, Laura – Quality in Higher Education, 2016
This paper develops a theoretical framework that could facilitate the application of the Autovalutazione, Valutazione periodica, Accreditamento (AVA) method in Italian universities, trying to simplify the use of this approach, and to cover the existing gap between Italy and others European academic institutions. The new competitive environment in…
Descriptors: Foreign Countries, Higher Education, Program Implementation, Self Evaluation (Groups)
Download full textGriswold, Philip A.; And Others – 1993
This paper presents findings of a study that assessed the implementation of Total Quality Schooling (TQS) using a concerns-based model in an Ohio school district. The Stages of Concern Questionnaire (SoC) was sent to all faculty, staff, and administrators in the district to identify employees' concerns, attitudes and perceptions about the program.…
Descriptors: Adoption (Ideas), Educational Quality, Elementary Secondary Education, Evaluation Methods
Mrowicki, Linda; And Others – 1994
A project was conducted to improve the productivity and efficiency of 10 manufacturers by providing workplace literacy instruction to workers lacking basic skills required for their jobs, and to improve the capability of educational programs to meet the basic skill needs of the manufacturing industry by developing an evaluation manual for basic…
Descriptors: Adult Basic Education, Basic Skills, Evaluation Methods, Guidelines
Cornesky, Robert A. – 1993
This volume describes Total Quality Management (TQM) in the higher education classroom and guides college faculty in implementing TQM to improve their teaching. Chapter 1 introduces TQM and gives pointers on how to begin implementing it. Chapter 2 describes TQM approaches and principles including the Deming and Crosby approaches, describes the TQM…
Descriptors: Classroom Techniques, College Faculty, College Instruction, Evaluation Methods
Schauerman, Sam; And Others – 1993
One of the major tenets of Total Quality Management (TQM) is that organizations need to adopt a strong customer focus. At El Camino College (ECC) in Torrance, California, a matrix was developed to identify and describe ECC's direct and indirect internal and external customers. ECC then applied Quality Function Deployment (QFD), a strategic tool…
Descriptors: College Administration, College Faculty, College Planning, Community Colleges
Hager, Paul – 1997
Research on quality assurance (QA) in vocational education and training (VET) in Australia over the past 6 years was reviewed. Three factors responsible for growing interest in QA were identified: close connections with industry sectors that have gained from the introduction of QA measures; the more competitive training market that has been…
Descriptors: Case Studies, Educational Assessment, Educational Improvement, Educational Needs
Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann – 1999
This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on building a process for…
Descriptors: Agency Cooperation, Behavioral Objectives, Career Centers, Classroom Techniques
