There is plentiful discussion about the importance of accountability, but much needs to be done to translate it into a manageable and credible system of ongoing feedback. In this book, evaluative inquiry is used in a way that balances attention between the investigation process and its purpose. The book is divided into three parts. Following an…

Explores the idea of quality, what it means to educators (student affairs professionals in particular), and the role assessment plays in measuring quality. Examines how assessment is used within Total Quality Management to measure quality from a customer perspective; compares such assessments to traditional evaluative methods. (RJM)

Citing the signaling and charged use distinction, examines federal expectations and need for evaluation data and extent of local capabilities to meet those expectations when secondary/transition model demonstration projects, funded by the Office of Special Education and Rehabilitation Services, were obligated to improve amount, quality, and use of…

This study examined the use of training program evaluation results in corporate universities. Specifically, the study attempted to determine which organizational members use evaluation data, and for what purposes, and identify the factors that are related to the use of evaluation results. The study was designed to test the appropriateness of the…

Louisiana's State-Funded Compensatory/Remedial Program requires two different evaluations: a study of the statewide program and local evaluations conducted by the 66 public school systems involved in the program. The State Education Agency (SEA) evaluation unit is responsible for (1) conducting the statewide evaluation and (2) exercising quality…