Although teachers at many colleges and universities receive regular performance reviews (e.g. annual reviews), there are no absolute standards regarding what teaching performance in terms of teaching evaluation ratings during the review period is satisfactory. To address this issue, in this paper we propose a new two-step approach to construct…

L. L. Thurstone's (1927) model provides a powerful framework for modeling individual differences in choice behavior. An overview of Thurstonian models for comparative data is provided, including the classical Case V and Case III models as well as more general choice models with unrestricted and factor-analytic covariance structures. A flow chart…

The advantages and disadvantages of new software for market segmentation analysis are discussed, and the application of this new, chi-square based procedure (CHAID), is illustrated. A comparison is presented of an earlier, binary segmentation technique (THAID) and a multiple discriminant analysis. It is suggested that CHAID is superior to earlier…

In this paper, a method for analyzing data from student evaluations of teaching is presented. The first step of the process requires development of a regression model for teacher's summary rating as a function of student's expected grade. Then, two-sigma control charts for individual evaluation scores (section averages) and residuals from the…

A subset of Statistical Process Control (SPC) methodology known as Control Charting is introduced. SPC methodology is a collection of graphical and inferential statistics techniques used to study the progress of phenomena over time. The types of control charts covered are the null X (mean), R (Range), X (individual observations), MR (moving…

Interest in Total Quality Management (TQM) at institutions of higher education has been stressed in recent years as an important area of activity for institutional researchers. Two previous AIR Forum papers have presented some of the statistical and graphical methods used for TQM. This paper, the third in the series, first discusses some of the…

The purpose of this research was to develop and field test a new flowchart model prescribing specific operations for tryout and revision of prototype multi-media self-instructional treatments. The methods and results of the following four phases of the study are described: (1) design of a MK I flowchart model based on a review of the literature;…