This document contains four papers from a symposium on evaluation in human resource development (HRD). The first paper, "HRD Evaluation as the Catalyst for Organizational Learning" (Hallie Preskill), argues that HRD practitioners must stop considering evaluation a periodic event focused on a narrow set of variables and begin viewing it…

This resource guide, second in a series of three volumes, is a compilation of assessment instruments, tools, or checklists. These instruments were submitted by active professionals in the field of assistive technology and demonstrate the range of instrumentation in use today. Each item submitted is reviewed according to a standard format that…

A Desegregation Commission's monitoring strategy is described. It addresses the goal of gathering and evaluating information in order to assure the constitutionally guaranteed educational equity in the Chicago (Illinois) Public Schools under that system's desegregation plan. The monitoring strategy would focus on the following five areas: (1)…

Reflecting on a career spent in assessment in personnel selection and managment, the author lists 12 things (items) that he wishes he knew about assessment. The first four items are underdeveloped ideas set aside because of the field's preoccupation with equal employment opportunity. A second set (items five through eight) comes from intellectual…

A context in which existing items may provide a convenient source of questions for questionnaires was explored through a case study making use of existing comparison groups. Two programs at Oak Ridge Associated Universities (ORAU), the Science and Engineering Research Semester (SERS) and the Laboratory Graduate Research Participation (Lab Grad)…

This report reviews the development of the peer review process at The University of Tennessee at Knoxville (UTK) and presents perceptions of the process after 1 year of implementation. The perceptions presented are from a survey of department heads and some faculty who had completed the peer review process. Responses included comments about the…

This document is a guide for use in self-study by groups of college faculty using the Course Planning Exploration (CPE) survey. The CPE is designed to uncover approaches to course planning and thereby stimulate discussion, collegial learning, and development among faculty members. Section I describes the CPE including the history of its…

Accountability is high on the education reform agenda as taxpayers, business leaders, and elected officials demand proof of results. Although several states show promising improvements in their accountability arrangements, none has in place a comprehensive system. Such a system includes three fundamental accountability elements: (1) clear and…

This is an overview of an evaluation model developed to be used with the Faculty Development Program in Alcohol and Other Drug Abuse clinical training program for professional school faculty in medicine, nursing and social work. The evaluation model is in two major parts, a national evaluation which examines program process and outcome across all…

A study was conducted at Walters State Community College (WSCC) using a "base rate" approach to evaluate developmental mathematics and English courses. The study involved the collection of data on students' success rates in developmental courses and later in college-level courses; on developmental students' success rates compared with…

At the University of Florida, in Spring 2003, more than 32,000 individuals enrolled in courses using the centrally-supported Course Management System (CMS). Because less than 1 full time equivalent (FTE) was allocated to support the CMS, this created problems for both users and support providers. In the face of rapid growth, support resources for…

This study gathered information and perceptions regarding the School Development Program's (SDP) history, structure and procedures within the Benton Harbor Area School District (Michigan). The study sample included 46 people. SDP was created to be part of a comprehensive desegregation/educational improvement program for the district. Using a field…

A computer-assisted language learning (CALL) software evaluation form that looks directly at important aspects of language teaching approaches is presented. Examples of typical evaluation checklists are described to illustrate how they fail to address the appropriate questions for language teaching software. Three major categories of language…

This manual is designed to serve as a textbook outlining sound library administrative practices or as an aid in policy development. The basics of good library services are described, and libraries are encouraged to choose services appropriate for their situation, plan for them, and measure their effectiveness. Ninety performance measures outline…

This report describes the process undertaken at Midland Technical College (MTC) for developing and implementing an institutional effectiveness assessment project using student outcomes measures as an integral part of the assessment methodology. First, the report presents the background to the project, reviewing MTC's involvement as a model…