Anecdotal evidence from interviews with some program managers gives evidence that unintended negative consequences of evaluations are more than a theoretical concern; they are a real problem deserving an evaluator's attention and energy. Negative consequences usually include: (1) wasted resources; (2) demotivation; and (3) program destruction and…

The viability of persuasion theory as a framework for the assessment of program evaluation utilization was assessed. Independent variables studied included credibility, involvement, and role groups. More specifically, the research was designed to address three questions concerning: (1) the occurrence of peripheral involvement persuasive effects…

Based on experiences in conducting program evaluations for the Canadian Federal Government, an evaluator addresses reconciliation of the information needs of managers and accountability. External and internal accountability are covered. Using the perspectives of both line managers and senior managers, means of resolving pertinent issues are…

Three consumer groups--physicians, hospital administrators, and patients--that would benefit most from evaluation of health care are described. Problems each group has in understanding and supporting the use of evaluation in the delivery of health care services are discussed. Strategies to improve acceptance of evaluation are presented. (SLD)

Evaluation utilization problems encountered and remedial strategies are discussed by a director of several government evaluation studies and evaluation manager. Political and behavioral prerequisites to evaluation utilization as well as on-going organizational requirements are emphasized. (TJH)

A survey of instructional, administrative, and policy-level personnel who participated in needs assessment studies in 12 Florida school districts revealed several problems in the use of the discrepancy model in needs assessment. Nine of the district studies focused on instructional needs, such as basic skills or early childhood education; two…