This chapter explores the role that research and evaluation play in supporting comprehensive reform in community colleges, focusing on lessons from two major initiatives: Achieving the Dream and Completion by Design.

This issue of "Assessment Update" presents the following articles: (1) University of North Carolina at Charlotte: Using the EIA [Excellence in Assessment] Application as a Catalyst for Intentional Improvement (Christine Robinson and associates); (2) Editor's Notes (Stephen P. Hundley); (3) Northern Arizona University's Journey to…

We explored how students view the teaching evaluation process and assessed their self-reported behaviors when completing student evaluations of teaching (SETs). We administered a 28-item survey assessing these views to students from a cross section of majors across 20 institutions (N = 597). Responses to this measure were analyzed using…

College completion rates in the U.S. are stubbornly low despite the large and rising returns to a college degree. Efforts to increase student success in college have largely ignored a potentially key factor: the instruction that students receive in the sequence of courses that add up to a college education. Improving the quality of instruction may…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

The need for educational programs to show their return on investment is exemplified in the intense debate surrounding gainful employment programs--defined as programs that lead to gainful employment in a recognized occupation and theoretically differ from programs that offer education in the liberal arts or prepare students for further education.…

The Transformative Change Initiative (TCI) is dedicated to assisting community colleges to scale up innovation in the form of guided pathways, programs of study, and evidence-based strategies to improve student outcomes and program, organization, and system performance. The impetus for TCI is the Trade Adjustment Assistance Community College and…

In 2006, six community and technical colleges in Washington State joined the innovative national reform initiative called Achieving the Dream (ATD). This report describes the progress each college made in implementing ATD's "culture of evidence" principles for institutional improvement, examines strategies implemented by the colleges to…

Public organizations charged with coordinating higher education institutions face a complex set of tasks. Whether coordinating institutions within one sector or across sectors, such organizations play vital roles in promoting a state's capacity for policy leadership to meet the growing need for an educated citizenry. National experts have…

Online education is the fastest growing form of course delivery of higher education in the United States. It has revolutionized how students and instructors interact in the educational process. Yet students in online courses continue to experience higher attrition rates than their counterparts in traditional face-to-face classes despite the…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

To propose recommendations for implementing an outcomes-based assessment program review in a California community college district, a grounded theory analysis was performed within the district. The findings generated were cross-referenced with findings from a multi-institutional case study analysis. A key finding from the cross-reference was the…

This article describes midterm assessment techniques that helped students tap into their process as emerging writers, and how the author used this feedback to realign the course at a pivotal time to reach resistant students.

DesignShare/School Construction News (DS/SCN) Jurists have often critically reflected on their desire to know more about how teachers and students really experience so-called innovative award-winning schools. Through the DesignShare Post-Occupancy Evaluation Program, the intention is to give voice to the individuals whose lives are directly…