Weiss' and Patton's competing views concerning the influence of program evaluation on decision-making are critiqued. Patton's approach provides an essential mechanism for achieving desired ends, once they are determined. Weiss' approach supplements that contribution by including not only expert development of means, but also expert selection of…

The role of the evaluator in insuring utilization and quality of evaluation results is discussed. Topics covered include a utilization-focused vision of accountability, overcoming staff fears of evaluation, eliciting the right information from users, situational responsiveness, and advocacy. (TJH)

Based on experience with a large public organization dedicated to transportation and economic development, an evaluation group manager provides insights into evaluation utilization. Motives, objectives, and impacts of evaluation are discussed; and a model of the evaluation universe is provided. (TJH)

A survey was sent to members of the Evaluation Use Topical Interest Group (TIG) to determine their perceptions about and experiences with evaluation use. Responses from 282 members show agreement on the major purposes of evaluation and an increased use of performance-results oriented and formative evaluations. (SLD)

Steps in presenting evaluation recommendations are outlined. The steps include the following: the development of effective recommendations, the presentation of effective recommendations, and the effective following up of recommendations. (TJH)

With the advent of program theory, evaluators have begun advancing understanding of how programs function in a specific context and how generalizations of program effects are contingent upon organizational, community, and cultural settings. Program theory is described and evaluated for practicality, and a congruent theory of program evaluation is…

Explores the implications that continuous quality improvement (CQI) programs are likely to have for evaluation. CQI, often known as total quality management, offers a structured approach to the analysis of an organization's processes and improvement that should provide advantages to evaluators once they have gained experience with the approach.…

The role of the evaluator in the decision-making process is discussed. Topics covered include identification of decision makers and decision-making processes, delineation of informational needs, identification of the various media and forums for evaluation ideas, and definition of functions that evaluators serve. (TJH)

The viewpoints of contributors to the forum are reviewed. Many of the disagreements represent fundamental differences in what constitutes evaluation. All four authors agree that the formative/summative distinction is useful and will continue to be an important concept in program evaluation, although the distinction needs greater clarification.…

Literature on evaluation use since 1986 was reviewed. Developments in this period include the rise of considerations of context as critical to understanding use; identification of process use as a consequence of evaluation; expansions of conception of use from individual to organizational levels; and diversification of the evaluator's role. (SLD)

The Greater Avenues for Independence (GAIN) welfare-to-work program in California was evaluated by the Manpower Demonstration Research Corporation (MDRC). The evaluation relied on involvement of stakeholders, examination of program implementation, flexibility, the adaptation of evaluation questions and designs during the study, use of random…

Promotion of evaluation as a profession in Australia and New Zealand is discussed. The profession is challenged to make a commitment to utility, quality products and processes, and the development of skilled, trained professionals. Ways of overcoming barriers to the establishment of evaluation as a profession are outlined. (TJH)

A Chapter I evaluator reflects on developments in her role within the Title One/Chapter One Program through five phases. The phases were characterized, successively, by broad acceptance, defensiveness, indifference, negativity, and openness to criticism. (TJH)

A stakeholder-focused approach to the assessment of racial/ethnic bias and gender bias in the Michigan State Court system is presented. The approach ensures that findings are used to improve the court's response to attorneys and litigants. The process should help evaluators work with client groups involved in politically charged issues. (TJH)

In 1991, Michael Scriven published "Beyond Formative and Summative Evaluation," a reconsideration of the classic distinction in evaluation roles. Debate about the roles of evaluation continued in the four papers that follow this introduction, all of which were presented at a forum at the 1995 International Evaluation Conference. (SLD)