This chapter features a recent conversation with Dr. Arnold J. Love, a long-time proponent of internal evaluation and one of the most cited internal evaluation authors. In 1983, Love edited the first issue of "New Directions for Program Evaluation" on the topic of internal evaluation. He is the author of the book "Internal…

The chapter explores critical roles of internal evaluators in contemporary organizational settings. The need is highlighted for an expanded, reconfigured, unorthodox set of roles and styles of work to meet the needs of the emerging learning organizations effectively. A discussion of major categories of internal evaluator roles emerged from the…

Two politically oriented factors are cited as major impediments to effective conveyance of evaluation findings to decision makers. The first factor, relevance, includes the elements of timing and matching of perceptions. The second, constituency support, includes recognition of reference groups and political benefits. (Author/LC)

How policy is developed and how evaluators can participate in the process are discussed, focusing on federal evaluators. The strongest weapon of an evaluator is a short, easy-to-read report with a simple, compelling message. Federal policy evaluators must learn to be content with slow gains. (SLD)

The five chapters of this special issue provide insights into how Scandinavians understand evaluation practice. Although there is no "Scandinavian" perspective on evaluation, theory and practice in the Scandinavian countries unfold against sociocultural and intellectual influences that differ from those of the United States. (SLD)

The issue of the perceived success of human services program evaluations is the specific focus of this paper. Five areas that affect the potential for producing effective program evaluation form a framework for discussing factors related to perceived success. The areas include inappropriate conceptualization of what an evaluation can accomplish,…

Discusses evaluation in terms of what can be expected, changes in the use of evaluation methods, and the importance of evaluation credibility. Notes that evaluation has improved in practice and in decision-maker support for it; credible evaluations are now typically incorporated into policy and have become a routine organizational practice. (AEF)

In view of social processes, politics and the logistics of conducting evaluations, several implicit assumptions of the field challenged by findings on innovation implementation are reviewed. These studies have major implications for evaluation practice, evaluator roles, the use of evaluation results, and the federal role in evaluation. (Author/CM)

Based on a review of research on evaluation use, the implications for future research and for improving the practice of evaluation are discussed. Six principles of evaluation use are outlined, and internalization of evaluation functions by decision makers is addressed. (TJH)

The education evaluation efforts of the federal government are discussed, focusing on the question of their effectiveness in informing the policymaking process. Successful evaluation criteria are outlined. An evaluation must provide useful information to policymakers to be a success. (DWH)

In this context, ethics refers to a set of normative standards for resolving dilemmas that policy analysts or evaluators often face with regard to what they should do in performing their roles in the interests of societal desirability. The dilemmas relate to: (1) prediction versus prediction plus prescription; (2) evaluation versus evaluation plus…

The Senate confirmation hearings concerning Robert Gates as director of the Central Intelligence Agency (CIA) highlight the problems evaluators share with the CIA of keeping policy imperatives out of the search for truth. The CIA at least has a structure for keeping information pure, but many evaluations do not. (SLD)

The author's optimistic view of evaluation in the future includes increased utilization, especially in the private sector; more professionalization, with potential for conflict; more academic program development; more use in policy; increase in the use of complex methods; and more involvement in program development. (SLD)

This paper shares the outcomes of a developmental process designed to create a comprehensive teacher assessment program within a local school district. The paper includes a rationale that helps to explain the need for developing teacher evaluation systems different from most current models, the processes used to create the assessment program, and…

Evaluation and strategic management are related in that each attempts to improve the quality of policy decisions and each has evolved from a product-centered focus to one in which implementation and utilization are vital. Evaluators should understand strategic management theory to evaluate its applications appropriately. (SLD)