Factors influencing evaluation use has been a primary concern for evaluators. However, little is known about the current conceptualizations of evaluation use including what counts as use, what efforts encourage use, and how to measure use. This article identifies enablers and constraints to evaluation use based on a scoping review of literature…

As theory-based evaluation (TBE) engages in situations where multiple stakeholders help develop complex program theory about dynamic phenomena in politically contested settings, it becomes difficult to develop and use program theory without ambiguity. The purpose of this article is to explore ambiguity as a fruitful perspective that helps TBE face…

Evaluation professionals need to be nimble and innovative in their approaches in order to be relevant and provide useful evidence to decision-makers, stakeholders, and society in the crowded public policy landscape. In this article, we offer serious games as a method that can be employed by evaluators to address three persisting challenges in…

Drawing on a qualitative study of an educational reform and its external evaluation, I describe how a well-intentioned but poorly conceptualized evaluation helped perpetuate asymmetries in the generation and use of evaluation findings. This article explores this project's failure to clarify evaluator roles, identify intended users and expected…

Written in a refreshing conversational style, this text thoroughly prepares students, program administrators, and new evaluators to conduct evaluations or to use them in their work. The book's question-driven focus and clear discussions about the importance of fostering evaluation use by building collaborative relationships with stakeholders set…

This paper reviews empirical research on the use of evaluation from 1986 to 2005 using Cousins and Leithwood's 1986 framework for categorizing empirical studies of evaluation use conducted since that time. The literature review located 41 empirical studies of evaluation use conducted between 1986 and 2005 that met minimum quality standards. The…

This paper presents the results of a cross-sectional survey on evaluation use completed by 1,140 U.S. American Evaluation Association members. This study had three foci: evaluators' current attitudes, perceptions, and experiences related to evaluation use theory and practice, how these data are similar to those reported in a previous study…

The article and commentary in this special section consider the ethical implications of a remark by an employee in a business being evaluated that employees have been advised to make the program look good. Explores the implications for the evaluation and its usefulness. (SLD)

The user-oriented and utilization-focused evaluation design of the two-year Caribbean Agricultural Extension Project, funded by Aid to International Development, is reviewed. The evaluation scope, stakeholders, evaluation team credibility, official approval of evaluation, and confidence in the evaluation process are addressed, within a…

Discusses what it means to be a caring stakeholder and a participatory evaluator in the context of public and private domains using the example of a parent who is an evaluator of an afterschool program. Offers a perspective on the capacity of individual evaluators to deal with role strain. (SLD)

Results of a survey of 564 Canadian and American evaluators and evaluation project descriptions provided by a subsample of 348 evaluators indicate that evaluators support a utilization-focused, stakeholder service orientation and think that maximizing evaluation use is a primary responsibility of evaluators. (SLD)

Strategies for use by clients who commission evaluation studies in the private, university, or governmental sector are outlined. Topics covered include establishing the purpose of the evaluation, assembling in-house management staff, specifying work and expertise requirements, establishing confidentiality and project control, and managing results.…

Evaluators frequently experience the dilemma of how to empower a program staff if the staff and other stakeholders are compelled to participate in activities that they don't believe they need or believe may actually harm the program. A framework is proposed to empower program staff and other stakeholders and to reduce potential dilemmas. The…

Responses of 246 internal and external evaluators about reporting and communicating results show that most use traditional reporting formats, are only moderately satisfied with reporting efforts, recognize many constraints to reporting, and consider high stakeholder involvement essential to effective evaluation. (SLD)

Bank's report of a long-term evaluation of the Bureau of Jewish Education, discussed in the previous article, is reviewed and commented on from the following points of views: (1) effects of local ecology on evaluation activities; (2) implications of the case study for the role and training of evaluators; and (3) unemphasized aspects of the case…