Colleges and universities are sites of learning, not only for tuition-paying students, but also for those employed by the institution. This qualitative study explored the workplace learning experiences of non-faculty staff at a small, faith-based private college in the upper Midwest who had recently changed jobs within the institution. Learning to…

Purpose: To explain why cross-cultural negotiations simulations are an excellent, active, and dramatic means of training employees to be culturally adaptable and literate. Design/methodology/approach: Through a discussion of how drama plays an important role in creating learning that lasts, and by comparing passive, traditional classroom training…