Communication apprehension can lead to professional challenges for individuals, teams, and organizations. This is the first study of communication apprehension that involved a randomized national survey of working adults in the United States and captured broad representation in terms of age, gender, race/ethnicity, managerial status, and other…

Carl Jung, the Swiss psychologist, developed a way to systematically examine eight basic tendencies toward which different types of people tend to gravitate: introversion or extraversion, sensing or intuition, thinking or feeling, and judging or perceiving. This booklet examines what these tendencies mean and how people with different…