Describes the functions of the Support Services group at Southeast Missouri State University, an offshoot of the facilities maintenance department. The group handles moving, set-up, and clean-up tasks associated with special campus functions. (EV)

Describes how facilities-management systems use technology to help schools and universities operate their buildings more efficiently, reduce energy consumption, manage inventory more accurately, keep track of supplies and maintenance schedules, and save money. (EV)

Offers ten suggestions for schools and universities to maximize their budgets: energy upgrades, security technology, maintenance management systems, partnerships, modernized washrooms, windows, facilities assessment, outsourcing, alternative fuels, and building commissioning. (EV)

Describes how new automation technologies are providing more amenities to users, and energy and cost savings to facilities managers, in the areas of lighting, mechanical systems, and water. (EV)

Presents a case study on the successful revamping of the University of California Santa Barbara's Physical Facilities Maintenance and Operations Department. Each revamping step is discussed including issues involving morale and productivity, customer relations, outsourcing custodial services, teamwork, and the development of campus zone offices to…

Presents summaries of presentations delivered at the Programme on Educational Building seminar "The Changing Infrastructure of Tertiary Education", including topics on facility and educational quality, university building ownership, and indicators on strategic performance and equitable financing. (Contains Seminar conclusions.) (GR)

Discusses the trend in using intelligent-building technologies to achieve operating efficiencies and cost savings. Explains what an intelligent building is, defines some of the terms, and discusses how the user-friendly aspects of these systems are helping schools convert to them. (GR)

The purpose of this book is to update housing professionals on the current issues and future trends facing college and university apartment operations in the 21st century. Its chapters are: (1) "The History of Apartment Housing" (Rena Buchan); (2) "Research in Apartment Housing" (Donald Whalen); (3) "Community Services and…

Discusses the organizational and contractual concepts behind making a school's central plant's production more reliable and cost effective. A description of the Energy Services Coalition's contribution to the process and its services are highlighted. (GR)

Explains the use of a maintenance-management assessment process that educational facility managers can use to improve facility conditions and to provide evidence for future capital investments in maintenance management. Discusses questions a maintenance-management audit can answer and describes how to analyze the data to gain maximum understanding…

Describes one Canadian school district's use of an integrated Facilities Management Information System (FMIS) to help address the effective and efficient planning, building, operating, and maintaining of their schools and other Board facilities. Development of the FMIS and its demands for organizational restructuring and change in the workplace…

Offers ideas for locating a roof leak. Discusses why many leaks originate in the roof's base flashings and the importance of knowing the roof's material makeup. Advocates keeping a roof-leak history and gives advice on performing inspections to check for leaks. Discusses how to find small holes in roofs. (RJM)

Offers some key business principles with the hope of helping educational facilities managers improve their operations. Looks at customer service, disparate databases, technological concerns, the mission of facility management, how to improve the bottom line, staffing ideas, future planning, and management suggestions. Lists seven habits of…

Describes how a roof maintenance program will ensure that schools enjoy optimum protection for occupants and property. Discusses how to set up a plan, which includes annual inspections; inventory and documentation, such as recording warranty numbers; and implementing maintenance/repair plans. Offers suggestions for finding a roof consultant. (RJM)

Discusses the demands that educational facilities managers face due to their diverse customer base. Offers tips on how to keep students happy, how to appease clients during renovations, how to facilitate effective nonadversarial interaction with faculty and staff, how to act in the public eye, and how to project a positive image. (RJM)