The 2023 Thought Leaders Report, "Leadership Reimagined: Navigating the Higher Education Workplace" provides leaders with information and tools to help them lead their employees through the continuing uncertainty with a focus on the workforce. We recognize that workforce issues are incredibly challenging and understand that an engaged…

Following my journey from stage manager to academic I wanted to discover whether my experiences were unique. Although there has been investigation in other fields into transition experiences, there was no existing research in this area. In this article I investigate the values and identity of stage managers in academia and how these are affected…

This action research study implemented an intervention, the Learn at Work program, for operational employees in facilities management at William & Mary earning less than $19 an hour. One of eight dimensions in the Workplace Inclusion Scale, developed by Lennox et al. (2022), is "access to opportunity" (p. 27). This study's…

What is the role of the facilities organization in meeting today's challenges? In part, facilities ex­perts will continue the essential work they have done since the start of the pandemic: They will keep the campus safe and operational. But the fa­cilities organization can do more--more, in fact, than most institutions realize. They can help their…

The sport management field of study purports to be the field that prepares professionals to work in the sport business industry. People with disabilities in sport are a growing population and segment in the industry. Thus, it is important that information about disabilities be included in the literature and materials used by professionals in the…

The present study investigates the knowledge transfer (KT) processes from Norwegian University of Science and Technology to College ESLG in Kosovo. An inter-organisational knowledge of transfer theoretical framework from the business sector was applied to guide the present study. The data was generated through semi-structured interviews with key…

This ethnographic study showcases life stories of campus custodians and their interactions with members of other campus subcultures to reveal insights about higher education. This manuscript illuminates the ways the worldwide economic calamities, beginning in 2008, resulted in the implementation of corporate-like ideologies. Analyses reveal how…

The 2018 Thought Leaders report focuses on "The Landscape, Framework, and Strategies for Managing & Mitigating Risk." The report looks at enterprise risk management (ERM) from both a campus-wide perspective as well as how risks affect the facilities organization in its support of the institution. In assessing all types of risks to…

The higher education industry continues to go through changes that it has to manage in very purposeful ways. Several factors have converged to create an almost perfect storm that has taken some colleges and universities by surprise, despite the fact that there have been warning signs for years. Stagnant economic opportunities for families to…

It is quite clear that sustainability is here to stay, but in many cases one has yet to determine what it actually is. The buzz words and issues--solar panels, wind turbines, recycling, green cleaning, energy management, green buildings, green products, public transportation, and carbon neutrality to mention a few--have all been part of the…

Since 1996, APPA and CSHEMA, the Campus Safety Health and Environmental Management Association, have collaborated to produce guidance documents to help educational facilities get ahead of the moving target that is environmental compliance. This new 2017 edition will help you identify which regulations pertain to your institution, and assist in…

The focus of this article is liability of higher education institutions for off-campus housing. In the off-campus housing context, the "assumed duty" theory was determinative in a 2006 Delaware Supreme Court case. A student was assaulted by the boyfriend of another student in the parking lot of off-campus housing. The housing was…

Facility managers have questions about sustainability. How do an organization's physical facilities--its built environment--and the management of them, influence the sustainability of the organization or institution as a whole? How important is Facility Management (FM) to the overall sustainability profile of an organization? Facility managers…

The 2016 Thought Leaders symposium, supported in part by long-time sponsor Jacobs, focused on "Remaking the Facilities Organization." The report makes the case for a customer-centric higher education facilities organization. Experts provide their insights on how a focus on the customer provides a framework for driving change. The…

Purpose: The purpose of this paper is to describe four phases for how universities have addressed a sustainability agenda and offer specific lessons for how and where experiences on one campus, the University of Colorado Boulder, have been met with success and other challenges. The authors offer general reflections for executing university-wide…