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Direct linkLuckett, Michael; Trocchia, Philip J.; Noel, Noel Mark; Marlin, Dan – Journal of Education for Business, 2017
Two hundred ninety-three university business students were surveyed using an academic entitlement (AE) scale updated to include new technologies. Using factor analysis, three components of AE were identified: grade entitlement, behavioral entitlement, and service entitlement. A k-means clustering procedure was then applied to identify four groups…
Descriptors: Undergraduate Students, Business Administration Education, Marketing, Majors (Students)
