Purpose: The main goal of this research study is to look at the mediating effect of emotional exhaustion in the association between workplace incivility and job outcomes (job stress, job satisfaction and employee turnover intentions) in the higher education sector. Design/methodology/approach: The authors gathered field data from individuals…

Purpose: Despite all the complications COVID-19 brought to the education sector, the pandemic has indirectly created various work flexibility arrangements for educators. This paper investigates the impact of different work flexibility arrangements on educators' emotional exhaustion while taking educators' backgrounds (gender, tenure and age) into…

Purpose: Emotional labour is an important area of research in organizational psychology especially in the context of service industry. Past research in this area has primarily focused on the negative consequences of emotional labour. The present study is carried out to explore whether professors working in higher educational institutes experience…

Purpose: This paper explores the subjective interpretations of school principals' experiences of loneliness in the workplace and the implications of those experiences. The study poses two questions: (1) How do school principals perceive that their experience of loneliness affects their emotional well-being? (2) How do school principals perceive…

Purpose: Emotional intelligence (EI) is crucial to determine the emotional labor (EL) strategies and satisfaction of teachers. The purpose of this paper is to investigate the relationships of EI with EL strategies, emotional exhaustion and teaching satisfaction (TS) of secondary teachers in private schools. Design/methodology/approach: A…

Purpose: Much of prior research focused on the dimensionality of the part of Job Diagnostic Survey that measures the core job characteristics, with mixed findings. The purpose of this paper is to develop and validate an instrument assessing core job characteristics. Design/methodology/approach: Public school teachers (n=685) serving in elementary…

Purpose: The purpose of this paper is to examine the mediating effect of emotional exhaustion (EE) in between bundled high-performance human resource practices (HPHRPs) and intention to leave (ITL) in the education sector. Design/methodology/approach: A survey questionnaire method was used to collect data from a sample of 514 teachers working in…

Purpose: This paper aims to investigate the relationship between psychological empowerment, job satisfaction, and burnout among vice-principals (VPs) in primary schools. Design/methodology/approach: A total of 103 VPs at 103 different primary schools in Germany were surveyed with a questionnaire that assessed the four dimensions of psychological…