The real-time and granularized learning information and recommendations available from adaptive learning technology can provide learners with feedback that is personalized. However, at an individual level, learners often experience technological and pedagogical conflicts. Learners have more freedom to accept, ignore or reject the feedback while…

Course reviews, which is designed as an interactive feedback channel in Massive Open Online Courses, has promoted the generation of large-scale text comments. These data, which contain not only learners' concerns, opinions and feelings toward courses, instructors, and platforms but also learners' interactions (e.g., post, reply), are generally…