This booklet describes the thirteen sets of learning activity packages developed around the performance objectives specified in the V-TECS (Vocational-Technical Education Consortium of States) Secretarial Catalog. The thirteen sets provide information and learning activities for the following duties: (1) performing mail activities; (2)…

Text, illustrations, and exercises are utilized in this set of four learning modules to instruct dental assisting students in various office skills. The first module, "Dental Office Telephone Techniques," examines the qualities of a good telephone voice and demeanor and provides guidelines for taking a message and handling various…

This instructor's guide is designed to be used as a reference and as an aid in implementing the companion volume, a competency based curriculum guide to train legal secretaries (legal stenographers, court reporters, or law reporters). Introductory sections describe briefly the methods of identification and validation of job titles and competencies…

This set of performance objectives and assessment checklists is intended for use with regular office occupations classroom activities. Steps are discussed for implementing these competency-based materials, and a grading system is recommended for assessment. Each of the 20 validated skills, 8 recommended skills, and 1 optional skill are presented…

Designed to enrich and strengthen the students' interest and knowledge of business and the Future Business Leaders of America (FBLA), this curriculum guide provides business instructors with teaching strategies and student learning activities to complement and supplement the existing instructional program. The guide consists of six sections:…

This student manual is part of the competency based education curriculum for students training to be a legal secretary (or a legal stenographer, court reporter, or law reporter). The manual contains learning modules in eight areas: (1) occupational information, (2) receptionist duties, (3) clerical duties, (4) bookkeeping duties, (5) filing…

Coastline Community College has developed a series of guides to assist adults who wish to obtain college credit or advanced standing in evaluating and verifying their non-college learning experiences. This guide lists the competency requirements of four courses within the General Office Practice program: Filing, Business Correspondence,…

A project was conducted to update an existing high school business and office occupations education curriculum to include instruction in the use of computers and word processing equipment. The existing curriculum was assessed and revised in order to provide students with training in the following areas: the impact of computers on employment; the…

This survey was conducted by the Vocational Programs Unit of the State Department of Education and the State Steering Committee for Business and Office Education in Wyoming to facilitate the determination of business and office education state standards. The survey was mailed to 208 businesses in the state asking for responses to the degree of…

This curriculum guide consists of materials for use in teaching a competency-based course to prepare students for employment as medical secretaries or medical office assistants. The first part of the guide contains introductory information, including a description of the development of the guide, an equipment list, a list of criteria for…

This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…

This curriculum guide contains materials necessary to implement the vocational English as a Second Language (ESL) program for Agriculture Secretary-Bookkeeper developed by the Ceres Unified School District. The first two sections provide the plans and accompanying forms for needs assessment and recruitment/intake/enrollment. In the third section a…

Under the Idaho state system for curriculum development in vocational education, Technical Committees made up solely of industry personnel are responsible for drawing up task lists for each program. This curriculum guide contains a series of 27 modules that comprise the Idaho Program Standards for Business Systems Specialist. It begins with a…