Discusses results of a national telephone survey that was conducted to assess public opinion about the importance of various roles of public libraries. Topics addressed include financial support and community spending for public libraries; differences of opinions between ethnic groups and by demographic groups; and possible uses of the data.…

Designed to help librarians and trustees make informed planning decisions concerning the development or improvement of library literacy services, this manual discusses the following topics: (1) the problem of illiteracy; (2) identifying adult new learners; (3) providers of literacy services; (4) the library's role in literacy activities; (5)…

Of potential interest to small towns in rural areas, this report describes England's first attempt at applying to a rural area the concept of a multi-agency information and advice center based on a library. The comprehensive review covers all phases of the project: (1) identification of a community's information and advice needs; (2) consultation…