Discussion of performance improvement focuses on work processes. Highlights include a definition of process; types of process steps, including operational and nonoperational; desired process characteristics, including high reliability and low variability; a comparison of two different processes; and suggestions for process improvement, including…

Discusses job aids as a method to improve human performance by replacing the requirement for a specific skill or knowledge. Types of job aids are described, the role of job aids in training is explained, job aid design is examined, and benefits of job aids are discussed. (10 references) (LRW)

Discussion of the role of small group performance focuses on solving problems to improve performance. Types of tasks and their effects on groups are described; group resources are discussed; factors affecting group process are explained; and a flowchart for solving group performance problems is presented. (LRW)

Discussion of the performance analysis process focuses on its use in traditional educational settings to prepare students as designers and trainers in a variety of settings. A flowchart of how to conduct a performance analysis is provided, and a worksheet to guide students through the performance analysis process is included. (four references)…

The present research was carried out in order to determine if, in fact, the performance of anxiety-prone individuals under stress could be improved by instructing them that they have personal control over a stressor. (Author)

Describes an instructional performance engineering model for changing ineffective instructional practices. The model postulates that attempts to change instructor practices should concentrate on instructional performance variables that can be directly influenced: information, instrumentation, and motivation. The model relates these variables to…

Discusses three steps in learning-strategy analysis--determining the potential errors, categorizing them as being verbal or motor, and identifying appropriate training objectives, learning strategies, and teaching objectives. Then follow descriptions of concept and principle learning, motor performance, and motor chain learning. The task analyzed…

Describes a study that investigated the effects of flowcharts utilizing maplike symbols on performer efficiency in completing a complex procedural task. The effectiveness of instructional flowcharts is discussed; map learning is examined; and data on response times for three presentation formats (i.e., map, flowchart, and list) and four levels of…

Findings are reported of a process evaluation of the Automated Performance Tracking and Productivity Improvement Project, a project developed to enhance the productivity and efficiency of child protective services (CPS) staff and to enable Region 10 of the Texas Department of Human Services to better meet federal and state performance guidelines.…

Describes a performance engineering model used to design an effective implementation system for a supervisory training program. Highlights include a discussion of management participation, an implementation planning matrix, a flow chart of the implementation process, and a form for field trainer follow-up. (LRW)

The National Assessment of Educational Progress (NAEP) 2005 assessment was administered to a stratified random sample of fourth-, eighth-, and twelfth-graders at the national level and to a stratified random sample of fourth- and eighth-graders at the state level. The Mathematics Framework for NAEP was revised in 1996 and again in 2005. The new…

This document, a companion to the "LAS Guide Principles and Criteria for the Adoption of Local Assessment Systems," [ED484135] presents results that are intended to provide Maine's school administrative units with an option for selecting sample performance indicators to be assessed through the Local Assessment System to meet the…

When faced with a discrepancy between the actual and the desired performance of a student, employee, or acquaintance, the usual course of action is to "train, transfer, or terminate" the individual. The authors believe that while these may sometimes be appropriate solutions appropriately applied, more often they are not. They offer a procedure for…