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Making Every Seat Count: Space Management at Peak Times in a University Library
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Breen, Michelle; Dundon, Mary; McCaffrey, Ciara – New Review of Academic Librarianship, 2018
This study explores the library equivalent of the "towels on deck chairs" phenomenon of students reserving library seats: the practice of leaving personal belongings unattended at a library study space for long periods of time, rendering the desk unavailable for use by others. It presents highly inefficient use of high value academic…
Descriptors: Academic Libraries, Space Utilization, Library Facilities, Universities
The Value of Chat Reference Services: A Pilot Study
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Jacoby, JoAnn; Ward, David; Avery, Susan; Marcyk, Emilia – portal: Libraries and the Academy, 2016
This article explores student, instructor, and librarian perceptions of chat reference in the context of an introductory composition course. Participants in a mixed-method study responded to an anonymized chat transcript. While student respondents valued speed and efficiency, they were willing to receive instruction and open to questions that…
Descriptors: Reference Services, Pilot Projects, Teacher Attitudes, Student Attitudes
From a Knowledge Container to a Mobile Learning Platform: What RULA Learned from the Laptop Lending Program
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Wang, Weina; Dermody, Kelly; Burgess, Colleen; Wang, Fangmin – Journal of Access Services, 2014
Technology lending has proven to be one of the most popular services that the Ryerson University Library and Archives (RULA) has offered in the past few years. Given the number of commuting digital natives comprising our student body, the library wanted to know how these students were using our current laptop loan program and how this service…
Descriptors: Academic Libraries, Laptop Computers, Library Services, Electronic Learning
Identifying and Exploring Future Trends Impacting on Academic Libraries: A Mixed Methodology Using Journal Content Analysis, Focus Groups, and Trend Reports
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Gwyer, Roisin – New Review of Academic Librarianship, 2015
This article compares three sources of information about academic libraries to consider what the future could hold and the skills needed to deliver effective services within that future. The starting point is the contents of "New Review of Academic Librarianship" (formerly "British Journal of Academic Librarianship") from 1986,…
Descriptors: Academic Libraries, Mixed Methods Research, Trend Analysis, Content Analysis
The Academic Library in the Life of Undergraduate: An Investigation of Undergraduates' Academic Information Behaviors in the Digital Age
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Rozaklis, Lillian – ProQuest LLC, 2012
This dissertation research investigated undergraduates' academic information behaviors in the modern digital age to identify their perspective on the role of the academic library in their academic life. The research examined usage of a broad range of information sources and means to access, selection criteria, and obstacles encountered during…
Descriptors: Undergraduate Students, Academic Libraries, Users (Information), Information Seeking
Understanding Faculty Perceptions of the Future: Action Research for Academic Librarians
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Malenfant, Kara Josephine – ProQuest LLC, 2011
The intent of this study was to aid academic librarians in examining their perceptions of the future of higher education, engaging disciplinary faculty members to understand their views, and determining actions to take to shape the future. In this mixed methods study, scenarios about the future of higher education served as the basis for…
Descriptors: Higher Education, Action Research, Strategic Planning, Focus Groups