This workbook was created as a "do it yourself" tool for helping organizations and career counseling services develop policies and standards to enhance the quality of services. The process is aimed at helping articulate policies that are sensible for each organization and challenging and achievable by staff. It is intended to be a…

This book, which is intended to assist human resource professionals and line managers in the United Kingdom, is a practical guide to retaining key employees. Discussed in the introduction are the relationship between downsizing and retention, problems that retention difficulties pose for human resource management, and the effects of retention…

The Making Canada Productive project, a human resource initiative undertaken by the Association of Canadian Community Colleges (ACCC), is described in this monograph. An introductory chapter discusses the need for and aim of the project (i.e., to improve work force productivity through training, using creative partnerships between industry, labor,…

Intended as a practical introduction to training for British business people whose jobs involve providing training but who are not full-time trainers, this document discusses the principles of effective instruction and the practical implications of such instruction. The introduction: (1) argues that effective instructors are made, not born; and…