This article discusses the formation and development of the Library Advisory Group at the University of Essex, exploring the benefits of this as a vehicle for service enhancement and culture change within the library and the wider institution. It begins with a literature review discussing the use of participatory research, collaborative design and…

Based at De Montfort University, Decolonising DMU is a strategic initiative working to create an anti-racist institution where all can achieve. Growing from DMU's Freedom to Achieve project Decolonising DMU extends anti-racist work across the structure and composition of the institution, moving away from a sole focus on the curriculum. The Library…

An unfair division of resources and biased treatment favoring the ruling elites have perpetuated social discrimination in the postcolonial societies in developing countries. Pakistan, one of these countries, has struggled to emerge from the legacies of colonialism. The situation demands strong support of equality, social justice, and the rule of…

In 2017, the Macdonald Campus Seed Library was launched at the Macdonald Campus Library of McGill University. This seed library, the first in an academic library in Quebec and the third in Canada, is an unusual, innovative program, and has generated a great deal of interest and enthusiasm from the university community. It has proven to be an…

An increasingly important element of the learning journey for children around the world is the vital role school libraries play in supporting literacy, health, and wellbeing, as well as improving attainment across the curriculum. The Scottish Government established the School Library Improvement Fund (SLIF) administered by the Scottish Library and…

There has been a wave of interest in UK academic libraries in developing services to support student well-being. This paper identifies three fundamental and interrelated issues that need to be addressed to make such initiatives effective and sustainable. Firstly, well-being has to be defined and the impacts of interventions must be measured in…

Distance working in the context of the COVID-19 crisis has engendered a new model of collaborative activity for the Library of Donostialdea Integrated Health Organisation (San Sebastián, Spain). Promoted by the Clinical Epidemiology and Research Unit, this initiative has enabled Hospital Management to respond to some of the gaps in information…

Unlike students in traditional Chinese universities using textbooks published in China, students in transnational universities face unresolved issues in the acquisition and distribution of imported English language textbooks. The challenges, which have persisted for over a decade, include delays in delivery caused by international shipment,…

The global COVID-19 pandemic has demanded new strategies and, at the same time, granted new opportunities for the university regarding community engagement. Online education has become a challenge for all universities and libraries around the world. In this context, the Universidad Viña del Mar (Chile), articulating a collaboration between its…

The South African Library for the Blind (SALB) contributes to the quality of life of print-impaired people encouraging independence through access to information, informed decision making, and taking pleasure in the enjoyment of recreational reading. In realizing the vision, SALB implemented two strategic models; agent mini-libraries and…

Offering students synchronous research and reference help can be a challenge for libraries that offer services at a distance. Virtual office hours can be a means of overcoming this challenge, allowing patrons the opportunity to seek timely point-of-need assistance. The author implemented a librarian-led virtual office hours pilot project at her…

Modern academic libraries tend to provide services beyond traditional lending, reference, and enquiry services. Many are converged with other professional or student-focussed services such as IT, student services, academic support, or such learning resources as multimedia or print services -- often co-located in space and management structure. At…

The Future Voices in Public Services column is a forum for students in graduate library and information science programs to discuss key issues they see in academic library public services, to envision what they feel librarians in public service have to offer to academia, to relate their visions for the profession, or to describe research that is…

The article written by three librarians who work in the Middle East, recount their experiences as library managers at academic institutions in Qatar, Afghanistan, and Iraq. While trying to provide services to the students and faculty of their academic institutions, they must also contend with security risks, such as kidnappings and bombings. They…

In this time of disinformation and misinformation, libraries remain a reliable source of truthful and factual information. As they fervently support the agenda of lifelong learning, libraries recognise that there are various influences that redefine the process of student learning. Admittedly, librarians need to be more creative in motivating…