In 2009, the author spearheaded the Thunder Bay Public Library's (TBPL) service audit on kiosks. A task force comprising staff from the children's, reference, and adult services departments was formed to work on the audit. Task force members worked together and studied how patrons and staff use kiosks, conducted a literature review, surveyed other…

Presents the results of a study of CD-ROM database use by 100 university students. The students' age, level of study, course of study, and reasons for nonuse are reported. Implications of the study, and suggestions for promoting CD-ROM use and involving faculty in raising awareness are presented. (eight references) (KRN)

Describes the Adonis project, a CD-ROM database of biomedical journal articles that was designed to investigate ways in which publishers could maintain the income they received from publishing scientific journals. User studies are described that were conducted at University College London to evaluate user satisfaction with Adonis searches. (five…