Describes the wireless local area network (WLAN) at Simon Fraser University, British Columbia, Canada. Originally conceived to address computing capacity and reduce university computer space demands, the WLAN has provided a seamless computing environment for students and solved a number of other campus problems as well. (SLD)

Describes the development of the Campus Global portal at a public university in Spain. The project aimed to change the ways in which the university community worked, taught, and learned. Examines how the project was carried out, the transformations it instigated inside the organization, the improvements it has brought about, and the current state…

Describes Follow the Sun, a computer help-desk service that takes advantage of time differences around the world to permit four universities (University of Colorado Boulder, Australia's Macquarie and Newcastle universities, and the London School of Economics) to share services and provide 24-hour support to users. (EV)