Examines automated self-service checkout and return systems in libraries in the United Kingdom based on the literature and on research conducted by Loughborough University. Describes the main systems available and discusses objectives, costs, security, location of equipment, functionality and system design, and effects on users and staff.…

Discusses the need for online help for end-users based on experiences with an online public access catalog (OPAC) at the University of Cape Town libraries. The concept of end users is examined, the role of search intermediaries in information systems is explained, and online help and systems design is discussed. (LRW)

Describes the development at Hereward College (England) of an electronic study environment, called the Nuffield Interactive Book System, for use by physically handicapped students. Topics addressed include system design strategy, a prototype system, pretrials, revisions, system capabilities, and users' reactions. Sample screen displays are…

This project was designed to provide a framework for user evaluation of software packages and hypertext environments in terms of the extent to which they provide flexibility for learners to follow their preferred learning styles. Evaluation was carried out in relation to hypertext packages, learning styles and outcomes, and system design. (four…

Describes the development of the Online Contents Service at Tilburg University (Netherlands) that provides users with desktop microcomputer access to the contents of journals held at the university. The rationale, procedures, retrieval software, subject search capability, and future developments are discussed. (five references) (EA)