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Margaritis, Eleftherios; Katharaki, Maria; Katharakis, George – Evaluation and Program Planning, 2012
The study attempts to develop an outpatient service quality scale by investigating the key dimensions which assess parental satisfaction and provides a recommendation on an improved health service delivery system. The survey was conducted in an Ear-Nose-Throat outpatient clinic of a Greek public pediatric hospital. A total of 127 parents in…
Descriptors: Questionnaires, Test Construction, Expectation, Parents
Saravanan, Sheela; Turrell, Gavin; Johnson, Helen; Fraser, Jenny; Patterson, Carla – Evaluation and Program Planning, 2011
Training birth attendants (TBAs) to provide essential maternal and infant health care services during delivery and ongoing community care in developing countries. Despite inadequate evidence of relevance and effectiveness of TBA training programmes, there has been a policy shift since the 1990s in that many donor agencies funding TBA training…
Descriptors: Birth, Public Health, Child Health, Foreign Countries
Peltzer, Karl; Tabane, Cily; Matseke, Gladys; Simbayi, Leickness – Evaluation and Program Planning, 2010
Objective: To evaluate the feasibility, fidelity, and effect of a human immunodeficiency virus (HIV) risk reduction intervention delivered to HIV-infected patients by lay counsellors during routine HIV counselling and testing (HCT) public service in Mpumalanga, South Africa. Methods: A total of 488 HIV-infected patients, aged 18 years and older,…
Descriptors: Acquired Immunodeficiency Syndrome (AIDS), Sexually Transmitted Diseases, At Risk Persons, Patients

Dyson, Maree; Allen, Felicity; Duckett, Stephen – Evaluation and Program Planning, 2000
Reports on the interrater reliability of the Educational Needs Questionnaire (Victoria Department of Education, Australia), which was applied to 70 school-age children by their parents and 2 therapists. Results indicate that six of the subscales are reliable when evaluated by therapists and parents, but three subscales did not achieve the…
Descriptors: Children, Disabilities, Foreign Countries, Interrater Reliability

Deane, Frank P. – Evaluation and Program Planning, 1993
Client satisfaction with outpatient psychotherapy in New Zealand was studied for 93 adult subjects who completed the Client Satisfaction Questionnaire. Clients reported a high degree of satisfaction, and there were positive correlations between satisfaction and symptom change on both client-related and therapist-related outcome measures. (SLD)
Descriptors: Adults, Correlation, Delivery Systems, Foreign Countries