This article outlines an approach designed to strengthen the validity of the case study method of evaluation. Five aspects of this approach are identified: evaluator selection procedure, method of setting out the evaluation expectations, use of on-going feedback, use of multiple perspectives, and wide involvement of various audiences. (Author/JAZ)

An 82-item multidimensional questionnaire, the Verona Service Satisfaction Scale, was recently developed in Italy to measure client satisfaction with psychiatric services. The scale contains 29 items from the English Service Satisfaction Scale. Psychometric characteristics and test use are discussed. Results support the use of the scale in service…

This study examined the cross-cultural validity of the sex bias contention with respect to standardized aptitude testing, used for academic prediction purposes in Israel. Analyses were based on the grade point average and scores of 1778 Jewish and 1017 Arab students who were administered standardized college entrance test batteries. (Author/LMO)

The development and validation of a weighted index capable of discriminating among competing learner needs to allow equitable resource allocation are described. Using the Delphi technique, this national study was concerned with the needs of Australia's school-age population with non-English-speaking backgrounds. (TJH)

Two experiments were conducted in Israeli elementary schools to test the assumption that disadvantaged students perform poorly on ability tests because of situational factors related to the testing process. Testing atmosphere and examiner status were examined with respect to verbal and nonverbal ability and intelligence. The assumption was not…