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Streatfield, D. R.; Wilson, T. D. – Journal of Documentation, 1982
This outline of the third phase of Project INISS, in which innovations in information provision were applied experimentally in seven social services departments, describes the intention of "action research" and innovations introduced, traces main features of negotiations with department management and staff, and presents results.…
Descriptors: Adoption (Ideas), Foreign Countries, Information Services, Information Utilization