Purpose: The purpose of this study consisted of an organisational development intervention in a growing small and medium-sized enterprises (SME) where the top management's objective was to become an attractive workplace for the next generation of employees. The central problem is how to develop a smart working environment (SWE) based on the needs…

Purpose: The purpose of this paper is to deepen the knowledge on the role played by the intellectual capital (IC) of small and medium non-profit socio-cooperatives (SMSCs) in generating knowledge and organisational growth, as well as on the challenges and the difficulties of the management of IC among these organisations.…

Purpose: This study aims to investigate the relationship between different organisational development programmes (360-degree feedback; Coaching; Job assignment; Employee assistance programmes; On-the-job training; Web-based career information; Continuous professional development; External education provision) and employees' career development. The…

Purpose: With the intention of detecting and describing a series of team learning patterns within a selection of organisations, an extensive exploratory and qualitative research project was conducted in seven phases. The study at hand aims to report on the most recent phase, namely eight case studies in the public employment service of Flanders…

Purpose: The purpose of this paper is to propose a training and development (T&D) evaluation model that includes new societal indicators, considering the growing demand to do so. Three complementary studies were done. Study I used a framework for T&D evaluation that includes societal impact in it. Study II investigated which levels of…

Purpose: This study aims to describe the design of a provincial government ministry group mentoring program and examine mentees' and mentors' experiences in the program. Design/methodology/approach: A total of 151 mentees rated their satisfaction in a post-program survey. The survey was followed by in-depth, semi-structured interviews with 10…

Purpose: The purpose of this paper is to explore the underlying reasons why providing process improvement training, by itself, may not be sufficient to achieve the desired outcome of improved processes; and to attempt a conceptual framework of management training for more effective improvement. Design/methodology/approach: Two similar units within…

Purpose: The aim of this study is to assess the relationship between some variables (organizational structure, organizational dimension and age, human resource characteristics, the external environment, strategy and quality) and organizational learning culture and evaluate the way they interact with this kind of culture.…

Purpose: The purpose of this paper is to highlight the importance of applying appreciative intelligence and appreciative inquiry concepts to design a possibly new model of ice-breaking, which is strengths-based and very often used in any training in general and team building training in particular. Design/methodology/approach: The design has…

Purpose: While knowledge management has been shown to be a strategic source of competitive advantage, processes designed to enhance the productivity of knowledge do not, however, equally contribute to the organization's capabilities. Consequently, this research aims to focus on the relationship between each mode of the knowledge management process…

Purpose: The aim of this article is to challenge the concept of "the learning organization" as unproblematic and inherently good. Design/methodology/approach: The research looked at how teachers--as an example of public sector professionals in a work organization that claims to be a learning organization--view their conditions for…

Purpose: This study aims to examine the organizational socialization of women soldiers in the Italian Army. Design/methodology/approach: Following an interactionist interpretation of socialization, a model was tested to determine the influence of organizational socialization tactics, proactive behaviours, supervisor support on organizational…

Purpose: This paper aims to discuss the teaching and assessment strategies for an organisation-centred curriculum. Design/methodology/approach: The paper is based on a case study. Data were collected from interviews and a focus group with worker-learners enrolled in a Graduate Certificate in Education (Educational Leadership) course. Findings: The…

Purpose: The purpose of this research is to explore the interaction between organizational policies and daily work practices of paramedics and firefighters within two emergency response organizations. Design/methodology/approach: Data were collected in a case study consisting of interviews, focus groups, and observations. The theoretical grounding…

Purpose: The purpose of the paper is to explore individual and collective workplace learning and the connections between them in the contemporary industrial work. Design/methodology/approach: Two case studies were carried out in the Finnish package-supplier sector. The research methods applied were standardized observations and qualitative…