A citation analysis of English language journal literature in librarianship and information science was conducted to determine the degree to which authors from the United Kingdom (UK) and the United States cite foreign literature. Comparison of the results indicates that UK journals are more receptive to foreign literature. (17 references) (LRW)

Describes a study that (1) compared the amount of professional input into the decision-making process between board administered and municipally integrated public libraries, and (2) examined the relationships between levels of centralization (participation in decision making and hierarchy of authority), complexity (occupational specialties,…

A study was conducted at Ahmadu Bello University (Nigeria) to determine whether library science students were less assertive than their counterparts in the law and liberal arts schools. An attitude index administered to 100 undergraduate students showed no significant differences among the assertion levels of the three groups. The questionnaire is…

Study of New Zealand public library effectiveness duplicates research by Childers and Van House which examined the multiple constituencies model of organizational effectiveness. Librarians, users, and councillors rated performance indicators identified from the literature, and similarities and differences between the two studies are reported. A…

Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…