Observations on general Japanese culture, business culture, specific business missions and strategies, characteristics of individual workers, and business operations emphasize production processes and policies, organization structure, performance support systems, general management practices, and attention to quality. A table comparing the human…

Discussion of the use of technology for training focuses on experiences in Japanese companies. Highlights include computer-based training; telelearning; forces for change in training, including changes in technology, the workforce, and international changes in economic, political, and social conditions; and implications for individuals and systems…