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Direct linkSreenivasan, Nirupama Dharmavaram; Lee, Chei Sian; Goh, Dion Hoe-Lian – Program: Electronic Library and Information Systems, 2012
Purpose: The purpose of this study is to investigate airline users' microblog postings pertaining to their travel-related information exchange so as to assess their wants, preferences and feedback about airline products and services. Examining such real-time information exchange is important as users rely on this for various purposes such as…
Descriptors: Foreign Countries, Content Analysis, Internet, Feedback (Response)
Chew, Ivan – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to present an exploratory survey as part of a presentation for the Bridging Worlds 2008 conference. It seeks to understand how library institutions in the South East Asia (SEA) region have implemented Web 2.0 technologies--blogs, RSS feeds, wikis, or the use of services like Flickr, YouTube, de.lici.ous.…
Descriptors: Web Sites, Electronic Publishing, Public Libraries, Academic Libraries
Stigter, Fleur – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to provide an overview of The Bridging Worlds Conference which was held in October 2008 in Singapore. Design/methodology/approach: One of the main topics the National Library Board of Singapore, the organising party, wished to address was the roles cultural institutions, such as libraries, may play in…
Descriptors: Cultural Centers, Marketing, Cultural Differences, Electronic Libraries
