Adult learning is alive in many forms. Whether it is helping to improve literacy and numeracy or to prepare people for returning to work, it is clear that, at its best, adult learning brings considerable value to learners and to the wider community. Individuals, their families and the nation as a whole benefit from enhanced social and technical…

Purpose: The paper seeks to describe the Catalan corporate e-learning providers from the perspective of quality perception, quality assessment and quality control. Design/methodology/approach: A literature review reveals key aspects of the definition of quality in e-learning. The results of the review constitute the basis for exploratory research…

Adult community learning in Wales covers a number of curriculum areas, delivered by a range of providers, including the voluntary sector. Classes reflect Welsh Assembly Government policy priorities, including improving levels of literacy and skills, decreasing economic inactivity and building community regeneration. A variety of community-based…

Ofsted's Annual Report for 2006-2007 revealed signs of continuing improvement in adult learning and skills provision. Inspection of further education (FE) colleges revealed that 17 were outstanding, and a further 44 good in relation to overall effectiveness. In this article, the author argues that despite these signs of continuing improvement,…

In April 2007 "new" Ofsted ("old" Ofsted merged with the Adult Learning Inspectorate) became responsible for inspection of a very wide range of provision, including all post-compulsory education and training for adults. Significant changes in inspection processes had already been introduced for local authority adult and…

In response to the need for the tertiary sector to ensure the ongoing quality of teaching and learning, a Western Australian university has implemented a divisional strategic plan in order to gain quality student feedback and support staff professional development. In 2000-2002 the Business Division within the university established a systematic…

This document examines adult and community learning (ACL) and quality programs across England. The difficulties faced by local education agencies' ACL services in delivering quality are noted, along with ways quality improvement has been supported. Quality programs--whether internal or external, based on awards, or used as diagnostic tools--are…

This document is designed to introduce practitioners in the United Kingdom's learning and skills sector to the principles and practice of benchmarking. The first section defines benchmarking and differentiates metric, diagnostic, and process benchmarking. The remainder of the booklet details the following steps of the benchmarking process: (1) get…

Continuous quality improvement (CQI) models, which were first applied in business, are critical to making new technology-based learning paradigms and flexible learning environments a reality. The following are among the factors that have facilitated CQI's application in education: increased operating costs; increased competition from private…

This white paper outlines a proposed framework for post-16 learning in England. Chapter 1 discusses the principles underpinning the new policy, which are as follows: investing in learning to benefit everyone; lifting barriers to learning; putting people first; sharing responsibility with employers, employees, and the community; achieving world…

This document presents practical advice to help managers of adult learning projects in communities across the United Kingdom manage their community projects for change. The following topics are discussed in sections 1-12: (1) the benefits of adult learning projects; (2) characteristics of adult learning projects and quality assurance mechanisms;…

This document contains three papers from a symposium on standards and certification in human resource development (HRD). "Implementing Management Standards in the UK" (Jonathan Winterton, Ruth Winterton) reports on a study that explored the implementation of management standards in 16 organizations and identified 36 key themes and…

This document contains four papers from a symposium on performance, productivity, and continuous improvement. "Investigating the Association between Productivity and Quality Performance in Two Manufacturing Settings" (Constantine Kontoghiorghes, Robert Gudgel) summarizes a study that identified the following quality management variables…

The prospects for managing the tension between accountability and improvement in further and higher education (FHE) were examined through a literature review and a 5-year ethnographic study of a change management project at a higher education college in Wales. Special attention was paid to the following challenges facing FHE: globalization; the…

The factors responsible for the atypical success experienced by some English further education (FE) colleges were examined through case studies of eight FE colleges that have managed to extend their high-quality vocational education and training (VET) provision in recent years. The 8 colleges were selected from only 56 identified as having…