Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

This paper focuses on a recently conceptualized construct--sense of authentic inner-compass (AIC)--and two parenting practices promoting it: basic autonomy-support (BAS) and inherent value-demonstration (IVD). Rooted in self-determination theory, sense of AIC refers to the perception that we have self-guiding values, aspirations, and goals, which…

The aim of this study is to determine the features of bullying in Estonian universities. In the spring of 2014, 864 faculty members answered our e-mail questionnaire. This questionnaire was based on the Negative Acts Questionnaire-Revised (NAQ-R22); eight additional items dealt with sexual harassment, cyberbullying, and work-related malpractice.…

This study aims to develop a structural model for organizational citizenship behavior, group cohesiveness and workplace deviance behavior. The study group consists of 639 Turkish teachers working in primary and secondary public schools. In the study, the "Organizational Citizenship Behavior Scale" and the "Group Cohesiveness…

Background: Although callous-unemotional (CU) traits have been associated with bullying among children and adolescents, relatively little is known about whether each of the three sub-constructs of CU traits--callous, uncaring, and unemotional--are associated with bullying when they are considered concurrently in the analysis. Objective: This study…

The purpose of the current study was to investigate a two-stage model in which parent-related stress and hopelessness each served as mediators of the relationship between perceived parental bonding and South Korean adolescent peer victimization. This study also examined whether the mediating relationships differed by the gender of parents and…

The aim of this study is to analyze the effects of parental knowledge, parental support, and family conflict through the affiliation with deviant peers on youth substance use (i.e., alcohol, cannabis, and other illicit substances), as well as unhealthy and antisocial behavior derived from substance consumption. A Spanish community sample was used…

Is compulsive Internet use (CIU) an antecedent to poor mental health, a consequence, or both? Study 1 used a longitudinal design to track the development of CIU and mental health in Grade 8 (N = 1,030 males, 1,038 females, M[subscript age] = 13.7), 9, 10, and 11. Study 2 extended Study 1 by examining the kinds of Internet behaviors most strongly…

Drawing upon the componential theory of creativity, cognitive evaluation theory and social exchange theory, the study reported in this paper tested a mediating model based on the hypothesis that abusive supervision negatively influences creativity sequentially through leader-member exchange (LMX) and intrinsic motivation. The study employed…

The main purpose of the study was to examine the moderating role of the insecure mother-child attachment in the relations between social withdraw and peer difficulties. Participants were 487 urban children (247 boys, 240 girls) in elementary schools in Shanghai, the People's Republic of China. Data on attachment-relevant coping styles in insecure…

Mobbing is an important construct which has impact on the numerous psychological variables. The purpose of this study is to examine the relationships between mobbing and stress. Participants were 436 teachers (206 (55%) were female, 230 (45%) were male) from Sakarya, Turkey. Their ages ranged from 26 to 55 years and the mean age of the…

Parental anxiety and depression are associated with antisocial behaviour of children. Several mechanisms may mediate this association. The aim of this study was to test whether parenting is a mediator of the association of parental anxiety and depression with the antisocial social behaviour of preschool children. The analysis was based on…

Nordic welfare states have been very successful at reducing poverty and inequality among their citizens. However, the presence of a strong social safety net in these countries has not solved the problem of "socioeconomic exclusion", manifesting in such outcomes as chronic unemployment and welfare dependency. In an effort to understand…

The study investigated long-term relations between moral emotion attributions in childhood and adolescence and antisocial conduct in early adulthood while taking into account potentially confounding personality factors. Specifically, onset of prediction, unique and indirect effects of moral emotion attributions were examined. In a longitudinal…

We investigated the relationship between conformative peer bullying and issues of peer conformity among adolescents. This relationship is examined through the establishment of a mediated moderation model for conformative peer bullying using structural equation modeling in a sample of 391 second-year middle school students in Seoul, South Korea. We…