Describes development and implementation of microcomputer system for request handling, recordkeeping, and invoicing at the Centre for Scientific and Technical Information (CSTI) Document Delivery Service of the South African Council for Scientific and Industrial Research. Unforeseen advantages of the system are reviewed, including electronic…

An information system, either manual or computerized, is a system for collecting, selecting, validating and augmenting data to form a collection of information (the data base) which will form the basis from which various types of information services can be provided. These services may be individual (retrospective searching or current awareness)…

The rapidity with which information processing equipment is changing has necessitated the development of business and office occupations curricula with a more generalized approach to the technology of information processing. Educational planners should use a systems approach rather than the more traditional components approach to develop curricula…