The European Patent Office (EPO) has recently implemented the last part of its ambitious automation project aimed at creating an automated search environment for approximately 1200 EPO patent search examiners. The examiners now have at their disposal an integrated set of tools offering a full range of functionalities from online searching, via…

Offices are places in which information is generated and processed. According to the classic theories of labor organization, human activities can be roughly divided into two main families: manual and intellectual. Each family can be broken down into three basic stages: planning, performance, and supervision. The families and basic stages can be…

A model of technological training has two dimensions: level of cultural stability and employee's level of cognitive ability. Each dimension has two variables. The variables of cultural stability are (1) technological adoption and organizational adaptation and (2) structure of work and work processes. For cognitive ability, the variables are…